HR Associate

Overview

The HR Associate is responsible for supporting a wide range of HR functions, including employee engagement, onboarding/offboarding, benefits administration, compliance, recognition programs, and general HR administration. The role involves planning and coordinating company events, fostering a positive workplace culture, ensuring smooth processes for both new hires and exiting employees, managing employee benefits, maintaining accurate HR documentation, and ensuring legal compliance. The position also supports training coordination, HR metrics tracking, and day-to-day HR inquiries, with a focus on process improvements to enhance efficiency, employee satisfaction, and organizational effectiveness.

Responsibilities
Employee Engagement & Event Coordination

• Plan, organize, and execute a variety of company events, such as team-building activities, seasonal celebrations, health and wellness initiatives, and other employee engagement programs to foster a positive organizational culture.
• Coordinate logistics for major company events, including annual parties, employee recognition programs, and milestone celebrations, ensuring smooth execution from venue selection to post-event feedback.
• Develop creative ways to boost employee morale and maintain a fun and inclusive workplace environment.

Onboarding & Offboarding

• Facilitate new hire orientations, ensuring all necessary documentation (employee handbooks, policies, etc.), company equipment (ID cards, welcome kits), and relevant company property are issued, tracked, and returned.
• Maintain communication with new hires to provide an engaging, welcoming experience while ensuring all administrative requirements are completed in a timely manner.
• Manage the full offboarding process, including conducting exit interviews, overseeing clearance procedures, retrieving company property, and ensuring that all required documentation is completed and stored securely.

HMO & Benefits Administration

• Assist with the enrollment, maintenance, and regular updates of employee records in the company's HMO and benefits programs, ensuring all changes are captured accurately.
• Provide support and act as a liaison between employees and external benefits providers, addressing inquiries, resolving issues, and ensuring timely follow-up on claims or concerns.
• Keep employees informed of their benefits options and assist in educating them on available resources to maximize their benefits package.

Documentation & Legal Compliance

• Prepare, issue, and maintain important employee-related documents such as Certificates of Employment, Employment Contracts, disciplinary notices, and other HR forms in compliance with company policy and legal regulations.
• Ensure accurate filing and secure storage of all employee records, maintaining the confidentiality of sensitive information.
• Stay updated on labor laws, regulations, and industry best practices to ensure company compliance.

Award & Recognition

• Develop and distribute certificates, awards, and recognition materials for employee recognition programs, including monthly/quarterly recognition awards and service milestones.
• Coordinate with managers and the HR team to ensure timely recognition of outstanding employees and that ceremonies or programs are well-organized and impactful.
• Contribute to the development and promotion of a strong employee recognition culture to reinforce organizational values.

Administrative Support & Tracking

• Oversee the management of employee files, HR documentation, and track key HR metrics such as attendance, leave balances, and other HR-related data.
• Regularly audit HR records to ensure accuracy and consistency.
• Provide essential administrative support for the HR department, including maintaining office supplies, coordinating meeting schedules, managing petty cash, and assisting with general HR office needs.

Other HR Support Tasks

• Provide general HR support in areas such as employee relations, assisting with the coordination of training and development sessions, handling routine employee inquiries, and offering guidance on HR policies.
• Contribute to the improvement of HR processes and workflows, suggesting and implementing changes that improve efficiency, employee satisfaction, and overall organizational effectiveness.
• Stay engaged with HR best practices and continuously seek opportunities to develop professionally and improve HR operations.

Job Qualifications

• Bachelors degree in Human Resources, Psychology, Business Administration, or a related field.
• 2–3 years of experience in an HR administrative role, with a preference for candidates who have experience in event planning, employee engagement, and familiarity with HR systems and software (HRIS, ATS).
• Previous exposure to benefits administration and legal compliance is an advantage.

Skills & Competencies

• Strong organizational and multitasking abilities, with keen attention to detail and the ability to manage several tasks simultaneously.
• Exceptional written and verbal communication skills, with the ability to communicate clearly and effectively across all levels of the organization.
• Strong interpersonal skills and a customer-focused attitude toward employees, fostering positive relationships across departments.
• High level of discretion, integrity, and confidentiality in handling sensitive employee information. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and HRIS systems.
• Ability to adapt to changing priorities in a fast-paced, dynamic work environment.

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