Merchant Ecosystem Special Project and Strategy Lead

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe ByteDance is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making ByteDance the commerce channel of choice for merchants, creators, and affiliates.

We are seeking a dynamic and strategic professional to join our team as an Ecosystem Special Projects and Strategy lead. This role focuses on identifying, designing, and executing special projects that align with stakeholder goals, enhance governance practices, and drive operational efficiency across the business ecosystem. Responsibilities

• Partner with stakeholder teams to develop and implement strategic special projects that support governance and long-term business goals.
• Analyze current workflows and business processes to identify opportunities for improvement and greater alignment with ecosystem priorities.
• Lead cross-functional initiatives to streamline operations and ensure efficient execution of strategic objectives.
• Conduct thorough data analysis to inform project design, measure impact, and provide actionable insights.
• Collaborate with key internal and external stakeholders to ensure projects deliver measurable business value and support a cohesive ecosystem strategy.
• Track project milestones, manage risks, and ensure timely delivery within budget and scope.

Minimum Qualifications

• Bachelor's Degree or equivalent practical experience.
• Proven experience in project management, strategy, or business operations, ideally within complex stakeholder ecosystems.
• Strong analytical skills with the ability to interpret data and translate findings into actionable strategies.
• Excellent communication and collaboration abilities, with experience managing cross-functional teams.

Preferred Qualifications

• Familiarity with governance frameworks and ecosystem stakeholder dynamics is a plus.
• Highly organized, proactive, and capable of managing multiple projects in a fast-paced environment.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.