Accounts Receivable Specialist

4 days ago


Manila, National Capital Region, Philippines MicroSourcing Full time

Discover your 100% YOU with MicroSourcing

Position: Accounts Receivable Specialist
Location: Eastwood, Quezon City
Work setup & shift: Hybrid | Nightshift

Why join MicroSourcing?

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

The Accounts Receivable Specialist will be responsible for the effective and efficient collection of B2B Accounts Receivable balances and the optimal investigation and resolution of issues to ensure the delivery of a high-quality, customer-focused service. Responsibilities include cash collection, creating manual invoices to the distributors, and credit risk assessment, ensuring the delivery of high-quality service along with ad hoc Accounts Receivable tasks in line with business needs.

Key Responsibilities:

  • Manage accounts from the debtor's ledger, reducing the aging by maximizing cash collection.
  • Contact customers to discuss Accounts Receivable statements and establish payment dates.
  • Investigate and handle disputes, offering efficient and satisfactory replies under consideration of procedures and set guidelines.
  • Investigate claims using various in-house and customer applications and contacting relevant departments to establish claim validity and take relevant action.
  • Analyze, document, and resolve queries.
  • Apply cash receipts as per remittance advice provided by customers.
  • Issue statements of accounts.
  • Send invoices to distributors.
  • Negotiate payments for invoices in dispute.
  • Monitor the creditworthiness of existing customers.
  • Create manual invoices/credit notes.
  • Process WHT certificates and manage WHT accrual process at month-end.
  • Liaise with various departments to assist in resolving problem accounts.
  • Report issues to AR Manager in accordance with escalation policy.
  • Work to achieve monthly and quarterly targets, both individual and team-based.
  • Assist with both internal and external audit requests.
  • Month-end reporting and ad-hoc reporting as required.
  • Deliver a high-quality, professional, and proactive day-to-day service to customers.

What You Need:

  • Excellent organizational skills, detail-oriented, and able to meet deadlines accurately.
  • Strong communication skills, both oral and written, with the ability to work well independently as well as a team member.
  • Knowledge of Microsoft Excel, Outlook, Word, and knowledge of Salesforce is a plus.
  • Ability to prioritize, reorganize priorities, multi-task, and be effective in a fast-paced, dynamic environment.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

For more information, visit https://www.microsourcing.com/

*Terms & conditions apply

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