Transport Supervisor
3 days ago
The Transport POD/Billing Supervisor is responsible for overseeing the daily operations related to
POD and Billing of the transportation department, ensuring timely reporting and processing of
documents given the standard agreed timelines. This role involves managing a team of associates,
monitoring customer and third party trucking compliance to process and completeness of
documents related to POD and Billing.
DUTIES AND RESPONSIBILITIES
• Supervise and coordinate the activities of transportation staff.
• Coordinate the schedule shifting of the staff to ensure efficient transport operations.
• Implement and enforce standard procedures, ensuring compliance with all aligned
standard processes.
• Strive to enhance customer satisfaction through reliable and timely closure of issues
related to collection, POD and Billing.
• Conduct regular weekly meeting to discuss team performance and other concerns.
• Monitor performance and opportunities for improvement specific to POD and Billing process.
• Generate reports on transportation metrics and KPI for POD and Billing performance.
• Update weekly dashboard for Weekly Mancon discussion.
• Communicate urgent POD and Billing concerns to Subcon.
• Report critical concerns to Immediate Superior for timely closure.
• Work closely with the warehouse, transport operations, and customer service teams
to ensure seamless operations.
• Conduct performance evaluations, provide feedback, and facilitate training and
development programs.
• Participate in cross-functional meetings and projects to support overall business
objectives.
QUALIFICATIONS
• Bachelor's degree in Logistics, Supply Chain Management, Industrial Engineering, or any
related field.
• Proven experience in transportation supervision or logistics operations with POD/Billing.
• Strong knowledge of transportation regulations and safety standards.
• Excellent leadership and organizational skills.
• Strong problem-solving skills and attention to detail.
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