Service Technician

2 weeks ago

Quezon City, National Capital Region, Philippines Grand Canyon Multi-Holdings, Inc. Full time
About the job Service Technician - Nissan Libis

Qualifications:

  • Graduate of any automotive course
  • With NC1 and NC2 certification
  • With at least 1 year of experience in the same field
  • Knowledgeable in car parts and flexible
  • Must know how to drive an automatic and manual transmission, with a valid professional drivers license

Main Responsibility:

Diagnose, performs service, and repair to customer's units in accordance with the manufacturer's standards and customer satisfaction.

Job Description:

  • Diagnoses vehicle problems based on customer complaints.
  • Performs work/service on customer units as indicated in the repair order.
  • Fix customer vehicles right the first time. (F1) Non-F1 rate is at a maximum of 3%.
  • Ensures cleanliness of the vehicle during and after the repairs/services.
  • Advices Service Advisors of needed additional repairs on the unit as well as recommended repairs.
  • Participates in training and meetings, both internal and external as required by the management.
  • Achieves monthly target sales as determined by the Service Manager.
  • 100% utilization of required service forms mandated by the company as well as the manufacturers.
  • Compliance with all service programs with no incidents of violations as audited by the Dealer Development Management Office.
  • Keeps self-abreast with new technical bulletins and new product updates.
  • Observe proper procedures in conducting repairs as per the manufacturer's standard.
  • Promotes 5S and maintains cleanliness in the work area at all times.
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