Team Leader

3 weeks ago

Cebu City, Central Visayas, Philippines CallTek Full time

As a Team Leader, you will be responsible for overseeing and guiding a team to achieve its objectives efficiently. You will be the key point of contact between team members and management, ensuring that projects are completed on time and meet the company's standards. Your role will involve motivating the team, managing performance, and facilitating effective communication within the team and with other departments.

Key Responsibilities:

  • Lead and Supervise: Manage day-to-day activities of the team, providing guidance, support, and direction to ensure smooth operations.
  • Performance Management: Monitor and evaluate team performance, providing constructive feedback and coaching to improve productivity and quality.
  • Project Coordination: Plan and allocate resources effectively to meet project deadlines. Ensure that team members understand their roles and responsibilities.
  • Communication: Serve as a liaison between team members and upper management. Facilitate clear and effective communication within the team and with other departments.
  • Problem Solving: Identify and resolve issues within the team or related to projects, implementing solutions to improve efficiency and prevent recurrence.
  • Training and Development: Identify skill gaps within the team and arrange training or mentoring to address these needs. Encourage continuous learning and development.
  • Reporting: Prepare and present regular reports on team performance, project progress, and other relevant metrics to senior management.
  • Foster a Positive Work Environment: Promote teamwork, collaboration, and a positive work culture, ensuring that all team members feel valued and motivated.

Requirements:

  • Bachelor's degree in Business Management, Project Management, or a related field. Relevant certifications (e.g., PMP, Six Sigma) are a plus.
  • Minimum of 3-5 years of experience in a supervisory or team leadership role, preferably in [industry specific to your organization].
  • Proven leadership skills with the ability to motivate and manage conflicts effectively.
  • Excellent verbal and written communication skills.
  • Strong organizational and project management skills, with experience in managing multiple projects simultaneously.
  • Ability to think critically and strategically to solve problems and implement effective solutions.
  • Ability to adapt to changing priorities and work in a fast-paced environment.
  • Proficiency in industry-specific software or tools, e.g., MS Office, project management software.
  • Collaborative approach with the ability to work effectively with diverse teams.
  • Strong decision-making skills with the ability to analyze situations and make sound judgments.
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