BPO Team Leader

Job Title: Team Lead Voice Support (Retail Domain Preferred) Work Arrangement: Onsite Shift: 24x7 Rotating Shifts Location: Cebu Start Date: ASAPOpenings: 25 About the Role: We are seeking a proactive and experienced Team Lead to manage a voice support team within a customer service or retail operations environment. The ideal candidate will have a...

Qualifications:Total of 2-5 years of experience in the US BPO/Healthcare industryBachelors degree in NursingMinimum 1-2 years of Team Lead experience in a US Healthcare accountExcellent Leadership & Interpersonal relationship Job Description:Oversee daily activities of nursing staff to ensure adherence to schedules, accuracy, quality standards, productivity...

Qualifications: Total of 2-5 years of experience in the US BPO/Healthcare industry Bachelors degree in Nursing Minimum 1-2 years of Team Lead experience in a US Healthcare account Excellent Leadership & Interpersonal relationship Job Description: Oversee daily activities of nursing staff to ensure adherence to schedules, accuracy, quality standards,...

Sales Team Leader (Travel and Tours Call Center) - CebuWe are hiring a Sales Team Leader for our Travel and Tours Call Center in Cebu.About the roleThe Sales Team Leader will oversee a team of sales agents, ensuring targets are met and providing leadership and support to the team.Work SetupOnsite in Cebu.Benefits include:10 VLs and 10 SLs annuallyHMO...

KEY FUNCTIONS/RESPONSIBILITIES:Provide real-time support to assigned agents so they'll perform at their highest level.Provide statistical/performance feedback and coaching on a regular basis to each team member.Write and administer performance reviews for skill improvement.Be available for employees who experience work and/or personal problems, providing...

KEY FUNCTIONS/RESPONSIBILITIES:Provide real-time support to assigned agents so they'll perform at their highest level.Provide statistical/performance feedback and coaching on a regular basis to each team member.Write and administer performance reviews for skill improvement.Be available for employees who experience work and/or personal problems, providing...

Start Date: ASAP Work Arrangement: 100% Onsite in Cebu City Shift Schedule: Night shift Non-negotiable Requirements: College Graduate Minimum 3 years of exposure as a Sr. Group Lead handling team leaders (TLs) in BPO Experience must be in voice account support (any LOB would do) Preferably someone who has a good background in operational excellence...

Start Date: ASAP Work Arrangement: 100% Onsite in Cebu City Shift Schedule: Night shift Non-negotiable Requirements: College GraduateMinimum 3 years of exposure as a Sr. Group Lead handling team leaders (TLs) in BPOExperience must be in voice account support (any LOB would do)Preferably someone who has a good background in operational excellence and...

Job DescriptionMonitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements, policies and procedures. Report updates to management.Provide basic on-the-job training for direct reports and serve as a resource to address questions related to the policies, processes and...

Job Description Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements, policies and procedures. Report updates to management. Provide basic on-the-job training for direct reports and serve as a resource to address questions related to the policies, processes and procedures....