Restaurant Manager/Supervisor

3 weeks ago

Manila, National Capital Region, Philippines MC Wilson Corporation Full time

Gringo Restaurant is currently looking for a Restaurant Manager or Restaurant Supervisor to join our team at SM Manila branch

Qualifications:

  • Bachelor's Degree in Hotel and Restaurant Management, Business Administration, or a related field

  • At least 2 years of supervisory or management experience in a casual dining restaurant setting

  • Proven ability to deliver excellent customer service and floor operations management

  • Strong leadership, interpersonal, and team management skills

Key Responsibilities:

  • Assist in overseeing daily restaurant operations, ensuring seamless service and operational excellence

  • Take a lead role in driving the store towards sales and performance targets

  • Supervise front-of-house and back-of-house teams, ensuring alignment with brand standards and operating procedures

  • Implement strategies and programs that enhance store efficiency, customer satisfaction, and employee productivity

  • Manage employee schedules, delegate tasks, and ensure proper execution of daily assignments

  • Identify training needs and support the coaching and development of team members to uphold service quality

  • Act as a key liaison between staff and upper management, ensuring smooth communication and problem resolution

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