Restaurant Supervisor

3 weeks ago

Manila, National Capital Region, Philippines Baguio Mountainscapes, Inc. Full time

Filinvest F&B: HAY DINER

Responsible for overseeing the day-to-day operations of a restaurant, ensuring that customers are satisfied with their dining experience, and that the restaurant is running smoothly and efficiently.

Key Function & Responsibilities

  1. Staff Management: The restaurant supervisor is responsible for supervising restaurant staff, including servers, chefs, and kitchen staff, ensuring that they are properly trained and providing excellent customer service.
  2. Customer Service: The restaurant supervisor should ensure that customers are satisfied with their dining experience, handling any complaints or issues that arise and ensuring that the restaurant maintains a high level of customer service.
  3. Operations Management: They are responsible for overseeing the day-to-day operations of the restaurant, ensuring that everything runs smoothly and efficiently.
  4. Health and Safety: They should ensure that the restaurant is compliant with health and safety regulations, implementing appropriate measures to ensure a safe and hygienic environment for customers and staff.
  5. Inventory Management: They should be responsible for managing inventory, ordering supplies, and ensuring that there is sufficient stock for restaurant operations.
  6. Training and Development: They should be responsible for training and developing staff, ensuring that they have the necessary skills and knowledge to perform their roles effectively.

Qualifications

  • Graduate of Hotel/Resort and Restaurant Management or any related course.
  • With relevant training and certification in Food & Beverage service operations.
  • Proven experience as a Restaurant Supervisor or in a similar leadership role in the F&B industry.
  • Strong understanding of restaurant operations, food safety, and hygiene standards.
  • Excellent leadership, interpersonal, and communication skills.
  • Ability to lead, train, and motivate a team in a fast-paced environment.
  • Customer-focused with a strong commitment to service excellence.
  • Proficient in POS systems and basic restaurant administration (e.g., inventory, scheduling, reports).
  • Good problem-solving skills and the ability to make quick decisions under pressure.
  • Flexible and willing to work on shifting schedules, including weekends and holidays.
  • Must be willing to work in Baguio City.
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