Customer Experience Ambassador

4 weeks ago


Taguig, National Capital Region, Philippines Globe Telecom Full time

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting passionate individuals who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Customer Service, Digital, Sales Experience, and Inventory Management

Job Responsibilities
  1. Assist customers in using digital channels through face-to-face digital user assistance or education.
  2. Attend to sales and service needs of customers.
  3. Approve and process sales and service applications and transactions in the system.
  4. Process payments for bills, purchases, and other transactions.
Job Qualifications
  1. Bachelor's Degree (Graduate).
  2. Preferably with 3-5 years of experience in sales and customer-facing roles.
  3. Willing to work in various shifts, including weekends and holidays.
  4. Basic technical proficiency (e.g., CRM tools, POS systems, online platforms).
  5. Strong interpersonal, communication, and active listening skills.
  6. Proficiency in problem solving.
  7. Manpower backfill/Replacement.
Equal Opportunity Employer

Globe's hiring process promotes equal opportunity for all applicants. Discrimination is not tolerated at any stage, including posting vacancies, selection, and interviews.

Access Globe's Diversity, Equity, and Inclusion Policy here.

Make Your Passion Part of Your Profession. We aim to attract the best talents to help us create a Globe of Good. If you are ready to share our purpose, explore opportunities with us.

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