Customer Experience Ambassador

3 weeks ago


Taguig, National Capital Region, Philippines Globe Telecom Full time
Overview

Join to apply for the Customer Experience Ambassador (Dasmarinas, Cavite) role at Globe Telecom.

Job Description

Customer Service, Digital, Sales Experience, and Inventory Management

Job Responsibilities
  • Assists customers' journey in using digital channels via face to face digital user assistance or education
  • Attends to sales and service needs of customers
  • Approves and processes sales and services applications and transactions in the system
  • Processes payment for bills, purchases, and other transactions
Job Qualifications
  • Bachelor's Degree Holder (Graduate)
  • Preferably with 3-5 years of experience in sales and customer-facing role
  • Willing to work in a variety of shifts including weekends and holidays
  • Basic technical proficiency (e.g., CRM tools, POS systems, or online platforms)
  • Strong interpersonal, communication, and active listening skills
  • Proficiency in problem solving
  • Manpower backfill/Replacement
Equal Opportunity Employer

Globe's hiring process promotes equal opportunity to applicants. Discrimination is not tolerated throughout the entire employee lifecycle, including posting vacancies, selection, and interviewing.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here.

Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Telecommunications
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