Technical Support Specialist
7 days ago
Snapscale is searching for a skilled and experienced customer service representative that has the ability to perform the following tasks:
- Client Interface: Serve as the primary point of contact for client technical support inquiries and issues, and maintain professional and courteous communication with clients, ensuring high levels of customer satisfaction.
- Responder to Phone Calls and Tickets: Answer incoming support calls and respond to help desk tickets promptly and professionally while prioritizing and managing multiple issues simultaneously, ensuring timely resolution.
- Set Up New User Accounts: Configure and set up new user accounts, including email, software access, and network permissions.
- Troubleshooting: Diagnose and resolve hardware, software, and network issues for clients. Investigate and troubleshoot technical problems, implementing effective solutions.
- Network and Driver Issues: Address network connectivity issues, including troubleshooting problems. Manage driver installations and updates to ensure compatibility and functionality.
- Health Maintenance Organization (HMO)
- Government-mandated benefits
- Highly-competitive compensation package
- 13th month pay
- Internet allowance
- Opportunities for career growth and development
- Fun and healthy working environment
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Sales Technical Support
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Davao City, Davao, Philippines JOEL TECH TECHNICAL SERVICES Full timeShareJob DescriptionDescriptionEquipment Setup and Maintenance: Responsible for setting up, testing, and maintaining technical equipment (e.g., sound systems, projectors, lighting) to ensure smooth operation during events or productions.Troubleshooting and Technical Support: Provide on-site technical support, resolving any issues with equipment or systems...
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Technical Support Specialist
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Davao City, Davao, Philippines OP360 (OfficePartners360) Full timeAt OP360, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Provide timely and effective assistance to customers via phone, email, or chat.Utilize strong troubleshooting...
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Technical Support Specialist
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Davao City, Davao, Philippines COLUMBIA COMPUTER CENTER DAVAO INC. Full timeCOLUMBIA COMPUTER CENTER DAVAO INC. is seeking an experienced IT Technical Support Specialist to join our team.Job DescriptionKey Responsibilities: Provide technical support to employees or customers via phone, email, or in-person, troubleshooting and resolving hardware and software issues.System Setup & Configuration: Install, configure, and maintain...
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Technical Support Specialist
7 days ago
Davao City, Davao, Philippines TORCH Solutions Full timeAt TORCH Solutions, we are seeking a highly skilled and motivated Technical Support Specialist to join our team.Job OverviewThe successful candidate will be responsible for providing top-notch technical support to our clients, ensuring that their needs are met in a timely and efficient manner.The ideal candidate will possess excellent communication skills,...
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Technical IT Specialist
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Davao City, Davao, Philippines WEANSWER CALL CENTER SERVICES Full timeJob OverviewWeANSWER Call Center Services is seeking a highly motivated and skilled IT Technical Support Specialist to join our team. As an IT Technical Support Specialist, you will be responsible for providing technical assistance and troubleshooting for our BPO operations.
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IT Technical Support
2 weeks ago
Davao City, Davao, Philippines DataShield OEM Solution Inc. Full timeShareJob DescriptionDescriptionAn IT Technical Support specialist is responsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues to ensure smooth IT operations within an organization.RequirementsKnowledge of operating systems, networking, and cybersecurity, as well as excellent communication abilities, are essential....
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Technical Support Specialist, Asia
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Davao City, Davao, Philippines BSO Full timeBSO is a leading provider of low latency and high availability networks for the global finance community.We are seeking a skilled Technical Support Specialist to support our growing sales activities in Asia.The role involves working on various presales and post-sales activities in parallel, with visibility and involvement in the whole cycle of sales...
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Technical Support Specialist
1 day ago
Davao City, Davao, Philippines VERIANT SOLUTIONS Full time**Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team at Veriant Solutions.As a POS Field Engineer, you will be responsible for providing onsite support services to restaurants, working on point of sale systems, printers, CAT-5 cable, and IT systems.This is a mobile service position that requires a reliable vehicle,...
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Technical Support Specialist
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Davao City, Davao, Philippines Neusoft Medical Full timeJob Description:We are seeking a highly skilled Technical Support Specialist to join our team at Neusoft Medical. The ideal candidate will have extensive experience in the installation, maintenance, and troubleshooting of medical equipment.Responsibilities:Perform on-site installations, testing, and debugging of new devices at customer sites;Conduct regular...
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IT Technical Support
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Davao City, Davao, Philippines COREDEV SOLUTIONS Full timeShareJob DescriptionDescriptionThe IT Technical Support Specialist provides first-line technical support to end-users within the organization. This role is responsible for resolving a wide range of IT issues, including hardware and software troubleshooting, network connectivity problems, and user account management.Essential Duties and...
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IT Technical Support
2 weeks ago
Davao City, Davao, Philippines WEANSWER CALL CENTER SERVICES Full timeWe are looking for a highly motivated IT Support Specialist to provide technical assistance and troubleshooting for our BPO operations. The ideal candidate will ensure smooth IT operations by maintaining hardware, software, and network systems, assisting employees with IT-related issues, and supporting overall IT infrastructure.Technical Support &...
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IT Technical Support
2 weeks ago
Davao City, Davao, Philippines GLOBAL MOBILTY Full timeShareJob DescriptionDescriptionIT Technical Support Job DescriptionAn IT Technical Support Specialist is responsible for providing assistance to users who encounter technical issues with hardware, software, networks, and other IT systems. Their role ensures that end-users experience minimal downtime and that systems operate smoothly.Job...
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Technical Support Specialist CL 13
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Davao City, Davao, Philippines Neksjob Philippines Full timeWe are looking for a Technical Support Specialist who can provide top-notch technical assistance to our customers. The ideal candidate will have excellent problem-solving skills and the ability to work effectively in a team environment.Key Responsibilities: Deliver exceptional technical support services to customers via phone, email, or chat.Analyze customer...
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Sales Technical Support
2 weeks ago
Davao City, Davao, Philippines Wheeltek Motor Sales Full timeShareJob DescriptionEmployee Recognition and RewardsCommissionDescriptionWe are looking for a dedicated Sales Technical Support Specialist to join our team. In this role, you will assist our sales team by providing technical expertise to customers, ensuring smooth product installation and setup, and troubleshooting any issues. You will collaborate with both...
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Technical Support Specialist
2 days ago
Davao City, Davao, Philippines Teradyne Full timeThe Technical Support Representative plays a vital role in ensuring customer satisfaction with hardware and software support.Key Responsibilities:Provide technical assistance to customers via phone, email, or chat.Resolve customer complaints and issues in a timely manner.Work closely with the Technical Customer Support organization to ensure seamless service...
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Technical Support Professional
7 days ago
Davao City, Davao, Philippines Snapscale Full timeCompany OverviewSnapscale is a dynamic and innovative company seeking a skilled Technical Support Specialist to join our team. As the primary point of contact for client technical support inquiries, you will play a vital role in maintaining professional and courteous communication with clients, ensuring high levels of customer satisfaction.Job...
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Technical Support Specialist
7 days ago
Davao City, Davao, Philippines JK Network Services Full timeCompany Overview: JK Network Services is a dynamic organization dedicated to delivering exceptional service and support. Our team of experts is passionate about providing top-notch assistance to our clients, ensuring their satisfaction and trust.Job Summary: We are seeking a highly skilled Service Engineer/Installation Support Engineer for Aircon to join our...
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Davao City, Davao, Philippines TORCH Solutions Full timeTORCH Solutions Overview:We are a dynamic company that specializes in providing cutting-edge solutions for the telecommunications industry. Our goal is to deliver outstanding customer experiences through exceptional service and support.">About the Role:This is an exciting opportunity to join our team as a Technical Support Specialist for Telecommunications...
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Field Technical Specialist
6 days ago
Davao City, Davao, Philippines JK Network Services Full timeJob SummaryWe are seeking a highly skilled Field Technical Specialist to join our team at JK Network Services. As a Field Technical Specialist, you will be responsible for providing installation support and maintenance services for air conditioning units.Key Responsibilities:Provide installation and maintenance services for air conditioning unitsTroubleshoot...
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IT Technical Support
2 weeks ago
Davao City, Davao, Philippines HOTWARE SOLUTIONS PHILIPPINE INC. Full timeShareJob DescriptionDescriptionTroubleshooting and Technical Support: Diagnose and resolve technical issues related to hardware, software, or network problems. This includes assisting users with computer malfunctions, software installations, or internet connectivity issues.User Assistance: Provide support to employees or customers by responding to queries...