Technical Support Specialist

2 weeks ago


Davao City, Davao, Philippines Teradyne Full time

The Technical Support Representative plays a vital role in ensuring customer satisfaction with hardware and software support.

Key Responsibilities:
  • Provide technical assistance to customers via phone, email, or chat.
  • Resolve customer complaints and issues in a timely manner.
  • Work closely with the Technical Customer Support organization to ensure seamless service delivery.

The ideal candidate will possess excellent communication skills, both verbal and written, as well as a strong understanding of technical concepts and troubleshooting procedures. A Bachelor's degree in a related field and minimum 1 year of technical experience are preferred but not required. Fresh graduates are welcome to apply.



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