Operations Manager, PH

6 days ago


Manila, National Capital Region, Philippines Fresh Prints Full time
Manage a Team of Ops Associates for a fast-growing NYC-based custom apparel start-up (Remote)

Hi, this is Arpana, one of the founding members of Fresh Prints. We're looking for someone with the entrepreneurial drive to take ownership, challenge the norm, and help us build something that lasts. Fresh Prints is a place where there are no limits. If you're someone who likes running at challenges head on, this is the role for you. If you're looking for a clear set of instructions, this role isn't.

Here's more about the role:

  • Fully own a part of our supply chain. That includes any projects, requests from other functions, headcount planning, helping the team realize its full potential and making it future-proof
  • Managing a team of Ops Associates
  • Managing communications with vendors & customers
  • Managing escalations from the team and solving logistical issues
  • Setting and tracking team metrics
  • Make sure all goals are reached
  • One on one meetings with your direct reports and with the AD of Operations

Essential Requirements

  • A total of 5 years of experience in operations of which 2+ are in a team lead/people manager role
  • Strong analytical and organizational skills
  • Able to make decisions without direct supervision
  • Ability to negotiate positive outcomes
  • Fluency in English and excellent communication skills
  • Comfortable in working night shift

Personal Attributes

  • Detail Oriented
  • Natural Leader
  • Goal-Driven
  • Proactive & Problem Solver
  • Ability to remain calm under pressure
  • Open to change

Compensation & Benefits

  • Competitive annual salary between USD 15,000 to USD 24,000
  • Health insurance
  • Mental Health Benefits
  • Learning opportunities
  • Working in a great culture

Job Location

  • This role can be based in India or the Philippines
  • Remote Working

Working Hours

  • Working hours are Monday to Friday 9:00PM to 6:00AM (PH, night shift) or 9:00AM to 6:00PM (US, NY Time)
  • Weekends may be rotational based on business needs

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

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