
Business Data Analyst Opportunity
2 days ago
We are seeking a highly skilled professional with expertise in various disciplines including business process analysis, requirements documentation, dashboard creation, and business case presentation.
- Conduct thorough business process analyses to document requirements for improving efficiency and effectiveness.
- Create insightful data visualizations to illustrate key performance indicators (KPIs) and metrics.
- Present compelling business cases supported by in-depth data analysis and insights.
- Utilize MS Excel and MS PowerPoint proficiently for data analysis and presentation.
- Employ Power Query and Power Pivot to manipulate and analyze data effectively.
- Ensure fluency in English to facilitate clear communication and documentation.
- Apply a basic understanding of database theories and tables for data integration and reporting.
This is an exciting opportunity to join our team as a Business Data Analyst. In this role, you will be responsible for analyzing business processes, creating data visualizations, and presenting business cases.
As a Business Data Analyst, you will have the opportunity to work on a variety of projects, including business process improvement initiatives, data analysis, and business case development.
Our ideal candidate will have excellent analytical and problem-solving skills, as well as strong communication and presentation skills.
RequirementsTo be successful in this role, you will need:
- Proficiency in MS Excel and MS PowerPoint.
- Experience with Power Query and Power Pivot.
- Experience in creating interactive reports and dashboards using Power BI.
- Basic understanding of database theories and tables.
- Experience in scheduling and forecasting.
- Proficiency in Salesforce reports and creating/modifying reports in both Classic & Lightning environments.
- Knowledge of Zendesk Report Creation, including MAQLs.
- Familiarity with MS PowerApps and MS Power Automate.
- Ability to solve complex business problems using analytical models.
- Previous experience in business analytics within the BPO industry.
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