
Mall Head
2 weeks ago
Position Summary
The Mall Operations Head is responsible for managing the overall daily operations of the mall. The role covers facilities, maintenance, security, tenant relations, and customer experience. This position ensures that mall operations run smoothly, tenants are supported, customers have a positive experience, and business goals are met.
Main Responsibilities
- Oversee the mall's day-to-day operations, including facilities, maintenance, security, and housekeeping
- Manage tenant relations and provide support for their operational needs
- Ensure customers have a safe and positive mall experience
- Drive efficiency and smooth business operations to meet the mall's goals
Qualifications
- Bachelor's degree in Business, Management, or a related field.
- At least 7–10 years of work experience in mall, retail, or property management, with at least 5 years in a managerial role.
- Knowledge in facilities management, safety standards, and tenant relations.
- Strong leadership, communication, and problem-solving skills.
- Experience in budgeting and expense management.
- Able to work under pressure and handle multiple priorities.
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