
head cashier
3 days ago
Position Overview:
The Head Cashier is responsible for training and guiding cashiers, ensuring accurate transactions, and delivering exceptional customer service. This role involves overseeing all cashier transactions, maintaining accuracy, and ensuring compliance with company policies.
Key Responsibilities:
Supervision: Lead and train cashiers, providing guidance, support, and performance evaluations.
Transaction Management: Ensure accurate and timely processing of customer transactions, including cash, credit card, and other payment methods.
Customer Service: Maintain high standards of customer service and address any customer inquiries or issues promptly.
Compliance: Ensure adherence to company policies and procedures, particularly regarding cash handling and transaction accuracy.
Requirements:
Experience: Minimum of 3 years of experience in retail or cash handling, with at least 1 year in a supervisory role.
Skills:
Ability to thrive in a fast-paced environment and manage multiple tasks efficiently.
Strong mathematical skills and attention to detail.
Proficient in POS systems and cash handling procedures.
Attributes:
Excellent problem-solving skills with the ability to address all cash-related concerns in branches.
Strong interpersonal skills and the ability to communicate effectively with team members and customers.
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