Manager RAN Performance Management

1 week ago

Manila, National Capital Region, Philippines Globe Telecom Full time

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

The role has critical tasks ensuring RAN Optimization services are within global standards and best practices, cost-efficient services through RFP Technical management, and RAN Flagship programs technical lead aligning Territory Squads on goals, processes, and benefits. The role holds 4 major functions:

  1. RFP Technical lead for RAN Optimization services: Optimization, Rigger, Driver, and Interference handling service.
  2. RAN Project Management: Harmonization, GFR, Cluster Optimization.
  3. National Process and Guidelines lead on operational territory squad execution giving advisories.
  4. National Adhoc Activities RgPM lead such as Election, Enterprise projects, and special client engagement.
Duties and Responsibilities
  1. RFP technical lead for RAN services which includes RFI, vendor selection, creation of SOC and technical requirement, POC (if needed) up to technical evaluation and shortlisting.
  2. Close collaboration with the Procurement team on RFP for both technical and commercial considerations.
  3. Part of a commercial team that would provide technical inputs on winning vendors and awarding strategy.
  4. Lead on National Process and Guidelines such as blocked cell management, complaints handling, interference handling, event assurance process, etc.
  5. Conduct technical and process cascades and advisories to Territory squads on national guidelines and engineering principles.
  6. National program execution and management lead on RAN flagship programs such as Harmonization, Network Modernization, Frequency refarming, etc.
  7. Lead to align and cascade to territory squad RAN Programs playbook, execution process including program benefits and target.
  8. Collaborate with CXM on RAN Programs for customer management and support creating customer handling template.
  9. Lead and guide on planning on critical ad hoc activities such as Election and aligning territory squad on rgpm role on execution.
  10. Special handling for direct engagement of Globe external customers such as AC Mobility.
Compliance to Standard Guidelines

Ensure that all RAN activities comply with the standard guideline from RSTP from the network down to the CPE. Ensure the team provides guidelines to Territory in reference to design, solutioning, investment framework, especially when solutioning between wireless or wired broadband, GFP campaign vs FWA.

Budget and Resource Management

Develop and manage the CAPEX for RgPM scope, including cash flows, tracking of expenditures, and maximizing existing resources such as Open PO and warehouse inventory (asset maximization). Identify and implement cost-saving initiatives such as co-investment with mobile, including low-cost solutions rev-share with other telco, cost benchmarking, and effective RFP processes. Explore different commercial models like OPEX models, CAPEX sharing, and others to optimize financial efficiency. Experience with RFI (Request for Information) and RFP (Request for Proposal) processes. Expertise in CapEx and OpEx management, budgeting, and cost optimization.

Leadership and Team Management

Lead, mentor, and manage a team of network planning specialists and engineers, fostering a culture of excellence and continuous improvement. Set clear goals and objectives for the team, ensuring alignment with overall business and technology strategies. Ensure continuous professional growth of team members through training programs, certifications, and exposure to the latest industry trends.

Vendor and Stakeholder Management

Build and maintain strong relationships with vendors, suppliers, and service providers to secure necessary resources and support. Collaborate with internal stakeholders, including within NTG, business, PEDG, and OSMCX partners and executive leadership, to align network strategies with business objectives.

Disaster Recovery and Business Continuity

Develop disaster recovery/contingency plans to ensure network resilience in the face of unforeseen events. Ensure the network is designed to maintain operations during and after a disaster, minimizing downtime and service disruption.

Continuous Improvement and Innovation

Drive a culture of innovation within the network planning team, encouraging the exploration of new technologies such as 5G SA, 5G mmWave, and methodologies from serviceability down to provisioning and fulfillment. Stay abreast of industry trends and advancements, incorporating best practices into network planning and management.

Automation and Process Improvement

Continuously evaluate and refine processes to improve efficiency, reduce costs, and enhance the quality of network planning and engineering processes, incorporating best practices and automation.

Reporting and Communication

Provide regular updates to senior leadership on network performance, capacity, and strategic initiatives. Communicate complex technical concepts to non-technical stakeholders effectively.

Equal Opportunity Employer

Globe's hiring process promotes equal opportunity to applicants. Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process.

Make Your Passion Part of Your Profession

If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us. Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle.

We provide cellular, broadband, and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most.


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