Sales Operations Analyst

1 week ago

Taguig, National Capital Region, Philippines Nasdaq, Inc. Full time

locations Philippines - Taguig City - National Capital Region

time type Full time

posted on Posted Yesterday

job requisition id R0021752

Why Nasdaq

When you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we're all valued for our unique perspective.

Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.

Here, we're committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.

What We Offer

This is a permanent full-time role based in Bonifacio Global City, Taguig following a hybrid work model setup (at least 2 in office days per week).

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we create.

In return, you will receive HMO coverage for you and your dependents, employee stock purchase plan, equity grant, retirement plan, annual bonus, free counseling sessions, subscription to e-learning platforms, fitness, wellness and more.

What You Will Do

We are seeking a meticulous and proactive Sales Operations Analyst to join our dynamic FinTech Sales Operations team in Manila. In this role, you will play a crucial role in overseeing the contract workflow process to guarantee the timely and precise finalization of agreements, and supporting various sales operations functions.

  1. Manage the contract workflow process, ensuring the timely and accurate completion of agreements, with compliance with the Company's Approval Matrix.
  2. Review documents and collaborate with internal partners to gather necessary information and approvals for sales contracts such as Master Service Agreements and Service Order Agreements.
  3. Assist with editing documents per stakeholders' requests.
  4. Provide regular reports and status updates to the team and other collaborators on contract requests.
  5. Ensure that contracts are consistent and accurate, using the latest approved templates and product catalog.
  6. Support improvement of business processes, systems, and quality checks (toll gates) to enable the fast, consistent, and accurate execution of the sales processes.
  7. Identify areas for process improvement and propose actionable recommendations.
  8. Coordinate across different functions (Sales, Tooling, Finance, Legal, Product teams) to ensure timely completion of contract approvals.
  9. Assist in performing data quality checks on Salesforce to ensure accuracy and smooth operations.
  10. Facilitate miscellaneous requests from Sales team, such as document requests and gap analyses.
  11. Support with providing access to the Nasdaq audit portal and provide any additional documents.
  12. Support RFPs and risk assessment response process by coordinating and gathering input from various departments such as InfoSec, Product, Tech, and Legal, and ensuring that the response format adheres to the company standard.
  13. Maintain a comprehensive database of responses for RFPs and archive related documents for future reference.

What We Expect

Bachelor's degree in Economics, Business Administration, Legal Management, Management, or related fields.

Strong organizational, time management, and interpersonal skills. Detail-oriented, proactive learner, tech-savvy, and innovative thinker.

Ability to work independently and collaboratively in a fast-paced environment.

What Would Be Helpful

Proficiency in Microsoft Office and CRM systems; experience in Salesforce is a preference.

Sales Operations experience in Software / FinTech companies would be a plus.

1-2 years of contract management, sales operations, or related experience.

Does It Sound Like You?

Please follow through by clicking the "Apply" link and submitting your application. If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and discover why Nasdaq Manila is Great Place To Work certified

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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