Bacolod - Technical Support Representative (Open)

4 weeks ago

Bacolod City, Western Visayas, Philippines Ubiquity Global Services, Inc. Full time

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Technical Representative, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

What You'll Do:

  • Head: Use your expertise to provide accurate, efficient, and personalized solutions to our customers.
    • Handle customer inquiries via phone, email, or chat with professionalism and accuracy.
    • Troubleshoot issues and provide effective resolutions by leveraging company knowledge and tools.
    • Continuously learn about our products, services, and processes to enhance the customer experience.
  • Heart: Build meaningful connections with every interaction.
    • Show genuine care and empathy in addressing customer needs and concerns.
    • Foster a positive experience by being a brand ambassador for Ubiquity's people-centric culture.
    • Uphold our commitment to diversity, inclusion, and respect in all communications.
  • Hustle: Demonstrate resilience and a drive to deliver excellence.
    • Meet or exceed key performance metrics, such as response time, resolution rate, and customer satisfaction scores.
    • Adapt to challenges with a proactive mindset and a solutions-oriented approach.
    • Work collaboratively with team members to improve processes and achieve shared goals.

What We're Looking For:

  • Exceptional communication skills—both verbal and written.
  • A knack for problem-solving and thinking on your feet.
  • Ability to work under pressure while maintaining a positive and professional demeanor.
  • A high level of adaptability to embrace new tools, technologies, and procedures.
  • Prior customer service experience is a plus but not required—we'll provide the training you need to succeed

Why Join Us?

  • Head: Access to career development programs that help you grow professionally and personally.
  • Heart: Be part of a people-first culture that values your contributions and supports your aspirations.
  • Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.

At Ubiquity, we're more than a workplace—we're a community that's invested in your success. If you're ready to make an impact and grow with us, apply now and experience how we bring Head, Heart, and Hustle to life every day.

Apply today and start your journey with Ubiquity

#J-18808-Ljbffr

  • Customer Call Representatives for Work on Site in Bacolod City

    20 hours ago

    Bacolod City, Western Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    OverviewJoin to apply for the Customer Call Representatives for Work on Site in Bacolod City role at Talent Outsourcing Channel Solutions.Urgently HiringWe are in need of Customer Call Representatives for BACOLOD SITE.QualificationsAt least HS/SHS graduateAt least 18 years old and aboveExcellent communication skillsAmenable to work on site and in shifting...

  • Customer Service Representative for Bacolod Site

    13 hours ago

    Bacolod City, Western Visayas, Philippines beBeeService Full time ₱15,000 - ₱25,000

    We are seeking a highly skilled and motivated Customer Service Representative to join our team in Bacolod City. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong commitment to providing exceptional customer service.QualificationsBachelor's degree or equivalent in any fieldAt least...

  • We are looking for Customer Service Representatives at Bacolod

    2 weeks ago

    Bacolod City, Western Visayas, Philippines NEKSJOB CORPORATION Full time

    Job Overview:We are looking for dedicated and enthusiastic Customer Service Representatives to join our team. You will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and delivering excellent service with every interaction.Key Responsibilities:Handle incoming customer calls, emails, or chats in a professional...

  • Bacolod - Sales Representative (Open)

    4 weeks ago

    Bacolod City, Western Visayas, Philippines Ubiquity Global Services, Inc. Full time

    At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Sales Representative, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.What You'll Do:Head: Use your expertise to provide accurate,...

  • Strategic HR Manager

    4 days ago

    Bacolod City, Western Visayas, Philippines beBeeEmployment Full time

    Job SummaryWe are seeking a seasoned HR professional to support our business operations in Bacolod City. This strategic role will involve advising senior leaders on human resources management and driving effective HR initiatives.Key ResponsibilitiesHR Advisory Services: Provide expert guidance to business leaders on all aspects of human resources, including...

  • business development analyst – bacolod city

    4 weeks ago

    Bacolod City, Western Visayas, Philippines Forest Lake Development Inc Full time

    FOREST LAKE DEVELOPMENT, INC. is actively seeking a dedicated Business Development Analyst who will assume a crucial role within our team. The selected candidate will be responsible for site acquisition and processing of various permits and licenses.Job Responsibilities:Acquisition of properties for development.Conducts market study of project sites,...

  • Service Associate

    2 weeks ago

    Bacolod City, Western Visayas, Philippines CBS China Bank Savings Full time

    Service Associate is responsible for providing services such as account opening and client verification, account maintenance, other special services and all other miscellaneous services that bank may offer.Qualifications:Bachelor's Degree in any field, preferably business-relatedPreferably at least one (1 ) year experience in branch banking operations, but...

  • property accountant

    2 days ago

    Bacolod City, Western Visayas, Philippines Globalland Property Management, Inc. Full time

    Job SummaryWe are looking for a Property Accountant to manage the financial operations of our properties. The role involves preparing financial reports, monitoring budgets, handling accounts receivable/payable, and ensuring compliance with accounting standards and company policies.Key ResponsibilitiesPrepare and analyze financial statements and...

  • Sales and marketing coordinator

    3 weeks ago

    Bacolod City, Western Visayas, Philippines goldenpine realty development Full time

    Company DescriptionStonehill Heavenly GardenSHGC is a newly formed company (2023) specializing in memorial park development, taking over its flagship project in Bacolod from an established real estate firm.We are looking for someone to help our sales and marketing teams plan, organize, and run activities that promote our products and services. You will help...

  • Enterprise Risk Specialist/Credit Assistant

    4 weeks ago

    Bacolod City, Western Visayas, Philippines Stfrancis Full time

    Enterprise Risk Specialist/Credit Assistant (Bacolod) (Rolling Intake)Application open date: Apply by 30 Nov 2025About the RoleAs an Enterprise Risk Specialist/Credit Assistant, you are responsible for evaluating the borrowers or potential borrowers of the bank according to the inherent risks and opportunities that the bank may undertake. You will also...