Sales Operations Admin

Overview

MySigrid is a Remote Staffing Solutions provider powered by technology. We provide the right people, platform, and processes to optimize busy executives' lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and on target. We aim to democratize executive support access and create jobs using technology instead of replacing them. We use MySigrid, our proprietary Collaboration & Task Management Platform, to solve tasks efficiently and collectively - improving quality, reducing human error, and increasing speed.

Responsibilities

• Quote-to-Cash Administration
  • Prepare and automate quotes and invoices for Sales and Success teams
  • Monitor account upgrades, plan changes, coupon application, and contract renewals
  • Track payments, assist with collections, and support reconciliation of payments (Stripe, HubSpot)
  • Coordinate invoice records and small refunds with the Accounting team
• CRM & Sales Pipeline Support
  • Keep pipeline data clean and updated in HubSpot (value, stage, close date)
  • Monitor lead stages (MQL, SQL, Opportunity) and flag inconsistencies
  • Drive updates and follow-ups after pipeline meetings and deal reviews
  • Support lifecycle tracking for upgrades, renewals, and new deals
• Sales Team & Enablement Support
  • Respond to basic client queries on pricing, and help route support or technical questions
  • Organize and maintain up-to-date sales enablement materials (contracts, templates, case studies)
  • Support sales playbook creation, objection handling resources, and product FAQ updates
  • Tag and log key sales call transcripts and escalate insights as needed
• Admin & Coordination
  • Assist the client in preparing reports, internal documents, deal logs, and L10 summaries
  • Support manual scheduling and calendar coordination for high-priority calls
  • Track and prepare dashboards or weekly reports to monitor KPIs and sales targets
  • Help with internal task tracking and documentation in tools like Notion, ClickUp, or Google Drive

Requirements

• 2+ years of experience in Sales Operations, Revenue Operations, or Administrative roles in a SaaS or B2B environment
• Proficient with HubSpot, Stripe, Google Workspace; familiarity with tools like Notion, ClickUp, or Airtable is a plus
• Comfortable managing quotes, invoices, and coordinating across multiple teams
• High attention to detail, with excellent written and verbal communication skills
• Strong organizational skills and ability to follow through independently
• Bonus: Understanding of SaaS subscription models, renewal cycles, or sales compensation

What Success Looks Like

• Internal deal processes run smoothly and are consistently documented
• Sales and success teams receive timely administrative and reporting support
• HubSpot, Stripe, and internal trackers stay clean and reliable
• The client have confidence in your follow-through, precision, and initiative

Benefits

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• A collaborative and supportive work environment that values creativity and initiative
• A fast-paced, high-energy atmosphere where your expertise will directly contribute to business growth
• Competitive salary package
• Paid Time-Offs
• HMO Package for the employee and two legal dependents
• Reimbursable internet charges
• Comprehensive training and continuous learning advantages
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes
• High importance to work-life balance with the opportunity to work from home part of the week
• Opportunity to venture into other areas of the business as you continue to contribute to the company's growth
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues
• Work in a corporate culture that encourages collaboration, emphasizing core values: Integrity, Passion, Teamwork & Respect, Pro-activeness, Accountability, and Determination.

Co-Working days

MySigrid has a co-working office in Ortigas where the whole team meets at least once a month.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting

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