Sales Development Representative

2 days ago

Manila, National Capital Region, Philippines Lightspeed Commerce Full time
Overview

Sales Development Representative (Permanent Work from home) at Lightspeed Commerce. This role targets inbound inquiries and qualifying warm inbound leads for Lightspeed's Hospitality team, acting as the first point of contact for hospitality businesses exploring our solutions. Engage and qualify leads through phone, email, chat, and other channels.

What You'll Be Doing
  • Act as the first point of contact for inbound leads from channels such as website inquiries, marketing campaigns, product trials, and events
  • Qualify leads based on business needs, fit, and readiness to purchase, ensuring smooth handover to Account Executives
  • Manage and nurture a pipeline of inbound leads through consistent follow-up until they're sales-ready
  • Partner with Marketing to follow up on campaigns and provide feedback on lead quality and effectiveness
  • Build strong knowledge of the hospitality sector, customer pain points, and competitive trends to better guide prospects
  • Collaborate closely with Account Executives and internal teams to ensure seamless lead transitions and contribute to team initiatives
What You Need To Bring
  • Proven experience selling across multiple channels (phone, email, social) and using varied sales processes
  • A previous business-to-business sales background engaging with SMBs, ideally within the hospitality industry
  • Strong track record in qualifying leads and building a healthy sales pipeline
  • Hands-on experience with sales CRMs, such as Salesforce
  • Sales experience in new business development, preferably within SaaS solutions
  • Familiarity with the Australia/New Zealand market is a bonus, but not required
Benefits
  • Market-leading salary package
  • Permanent work from home setup
  • Coworking space available, if needed
  • We follow PH holidays
  • Benefits you can enjoy from day one:
    • HMO for you and your 2 dependents (Maxicare)
    • 15 Vacation leaves
    • 10 Sick leaves
    • Government Mandated Benefits
    • Food Allowance of 1000PHP per month
    • Work from Home Allowance of 1000PHP per month
    • Health and wellness benefit of 7500PHP per year
    • Free LinkedIn Learning License
    • Free access to Mental Health support and coaching services
  • Opportunity to grow your career in a company that values internal mobility
  • Exciting online and in-person events hosted regularly by our Manila Culture Club
About Lightspeed

Lightspeed is building communities through commerce. We power one-stop commerce platforms that help merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the NYSE and TSX. We serve retail, hospitality, and other sectors across North America, Europe, and Asia Pacific in over 100 countries.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development
  • Industries: Software Development

Lightspeed is an equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.


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