Management Trainee

2 weeks ago

Cebu City, Central Visayas, Philippines Jollibee Group Full time

Join to apply for the Management Trainee - Cebu role at Jollibee Group

Get AI-powered advice on this job and more exclusive features.

Position Summary

The Management Trainee is responsible for developing higher levels of expertise and mastery in shift management to achieve store operations shift sales and profit targets, while maintaining FSC standards and continuously improving the productivity of service crews.

Primary Responsibilities

  • Achieve shift sales targets.
  • Address customer feedback and complaints during the shift, ensuring top-tier customer service.
  • Approve/disapprove leave applications during the shift in the absence of the Assistant Store Manager.
  • Assist Store Manager in community relations activities.
  • Clarify tasks, activities, and schedules during the shift.
  • Ensure completeness of government permits and store requirements (e.g., health certificate, mayor's permit, business permit, BIR permit, etc.).
  • Ensure compliance with cash control, employee discipline, and all company policies and procedures.
  • Monitor crew productivity by following crew schedules and managing man-hours.
  • Implement safety and security programs, standard procedures, and control systems, including feedback and corrective actions.
  • Ensure timely and accurate reporting.
  • Execute cleaning activities, including opening and closing procedures.
  • Implement assigned programs and ensure standards compliance during shift.
  • Manage costs through implementation of cost management activities and standards.
  • Conduct customer surveys and interact with customers during the shift.
  • Implement feedback and suggestion systems from sales building to evaluation.
  • Implement manpower scheduling and proper store merchandising.
  • Execute sales programs and scheduled preventive maintenance, including feedback on supplier services and equipment checklists.
  • Lead service crew to ensure product quality and availability during the shift.
  • Maintain office organization and orderliness.
  • Maintain optimal inventory levels and minimize usage.
  • Manage crisis prevention programs and overall shift operations.
  • Monitor crew performance, motivate, and boost morale to achieve shift objectives.
  • Perform other tasks as needed, including supervising opening and closing procedures.
  • Track repairs, maintenance, and utilities costs, recommend measures, and ensure proper documentation.

Education

College graduate, preferably in Hotel and Restaurant Management, Business, Behavioral Science, or Industrial Engineering.

Experience

  • 2-3 years supervisory experience in a restaurant or quick service restaurant.

Licenses/Certifications/Trainings

Details not specified.

Working Conditions

Details not specified.

Stakeholders

Internal and external stakeholders involved.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Education and Training
Industries
  • Food and Beverage Retail

This job is active and accepting applications.

#J-18808-Ljbffr

  • Management Trainee

    2 weeks ago

    Cebu City, Central Visayas, Philippines Jollibee Group Full time

    Management Trainee - Lapu Lapu City, CebuAbout the job Management Trainee - Lapu Lapu City, CebuThe Management Trainee is responsible for the:Implementation and assurance of compliance on Food, Safety and Cleanliness Programs for the assigned area.Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures customers needs are...

  • Management Trainee

    2 weeks ago

    Ormoc City, Eastern Visayas, Philippines Jollibee Group Full time

    About the job Management Trainee - Leyte (Ormoc)The Management Trainee is responsible for the:Implementation and assurance of compliance on Food, Safety and Cleanliness Programs for the assigned area.Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures customers needs are attended to promptly.Sales building initiatives by...

  • Management Trainee

    2 weeks ago

    Olongapo City, Central Luzon, Philippines Jollibee Group Full time

    Management Trainee - Olongapo (North Luzon)The Management Trainee is responsible for the:Implementation and assurance of compliance on Food, Safety and Cleanliness Programs for the assigned area.Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures customers' needs are attended to promptly.Sales building initiatives by...

  • Management Trainee

    2 weeks ago

    Tarlac City, Central Luzon, Philippines Jollibee Group Full time

    Title: Management Trainee - Olongapo (Pooling)The Management Trainee Is Responsible For TheImplementation and assurance of compliance on Food, Safety and Cleanliness Programs for the assigned area.Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures customers needs are attended to promptly.Sales building initiatives by...

  • Management Trainee

    2 weeks ago

    Tacloban City, Eastern Visayas, Philippines Jollibee Group Full time

    About the job Management Trainee - Tacloban, LeyteTheManagement Traineeis responsible for the:Implementation and assurance of compliance on Food, Safety and Cleanliness Programs for the assigned area.Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures customers needs are attended to promptly.Sales building initiatives by...

  • Management Trainee

    2 weeks ago

    Tarlac City, Central Luzon, Philippines Jollibee Group of Companies Full time

    Select how often (in days) to receive an alert:Title: Management Trainee - Olongapo (Pooling)Position SummaryThe Management Trainee is responsible on the creation of higher level of expertise and mastery of shift management to be able to achieve store operations shift sales and profit targets and at the same time achieve the FSC standards and continuously...

  • Partner Experience Manager

    2 days ago

    Cebu City, Central Visayas, Philippines Smartsourcing Full time

    Join the Team That's Changing the Game – Smartsourcing's 4-Time Best Company to Work For Hi We're Smartsourcing, and we're looking for a Customer Experience Manager to join our team full-time, on-site. This is your chance to experience a work culture where growth, innovation, and authenticity are not just buzzwords—they're how we do things every day. ...

  • Customer Experience Operations Director

    2 days ago

    Cebu City, Central Visayas, Philippines beBeeManager Full time ₱4,800,000 - ₱7,200,000

    About the RoleAs a key member of our team, you will oversee project plans, client-specific training and process documentation to ensure all KPIs and SLAs are met.You'll be responsible for:Drafting Master Services Agreements (MSA) and Position Descriptions (PD).Leading client onboarding, including introduction meetings, documentation, and action item...

  • Student Trainee

    2 weeks ago

    Cebu City, Central Visayas, Philippines Lexmark Full time

    General Job Description: (One OJT position for LRDC Site Finance - Accountant)Assist in filing LRDC invoices, official receipts, and related documents.Assist in monitoring vendor invoices.Follow up and receive invoices, official receipts, and important documents from vendors.Follow up on BIR 2307 from customers.Assist in cleaning up records on the 14th floor...

  • Management Development Specialist

    2 weeks ago

    Olongapo City, Central Luzon, Philippines beBeeLeadership Full time

    Job OpportunityWe are seeking a highly motivated and skilled Management Trainee to join our team. This role offers an excellent opportunity for professional growth and development in a dynamic environment.The Management Trainee will be responsible for:Ensuring compliance with Food Safety and Cleanliness Programs across the assigned area.Fostering day-to-day...