L&D Trainer

3 weeks ago

Pasig, National Capital Region, Philippines Acquire Intelligence Full time
Overview

Join to apply for the L&D Trainer role at Acquire Intelligence. We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Our mission is to help businesses work smarter through innovation and collaboration. At Acquire Intelligence, we bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. If you're passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

Responsibilities
  • Facilitate classes to support employee competency development
  • Review course curricula and suggest improvements
  • Ensure adherence to Training Quality Guidelines and processes
  • Provide complete documentation for all training sessions conducted
  • Collaborate with L&D to implement and improve development programs
  • Conduct training effectiveness audits and track post-training results
  • Analyze classroom feedback to improve facilitation techniques
  • Conduct training needs analysis and research new training initiatives
  • Design and develop instructional materials to support training objectives
  • Identify skill gaps and recommend actionable improvement plans
  • Revise and update existing training content as needed
What You Bring
  • Strong facilitation and presentation skills
  • Experience in training design and instructional development
  • Analytical skills to evaluate training impact
  • Excellent communication and interpersonal skills
  • Strong attention to detail and ability to manage multiple priorities
  • Proactive and innovative mindset in developing learning solutions
What Success Looks Like
  • Improved employee competency and performance post-training
  • High satisfaction ratings on training sessions
  • Effective knowledge transfer aligned with business goals
  • Continuous updates and enhancements to training programs
What We Value
  • Curious and Clever – Smart questions spark smart solutions
  • Entrepreneurial Energy – Think like an owner. Solve like a founder
  • Fast with Intent – We move fast and deliver real results
  • Laugh and Learn – We don't take ourselves too seriously, just our results
Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Human Resources
  • Industries: Outsourcing and Offshoring Consulting
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