RCI: Learning and Development Assistant

3 weeks ago

Mandaluyong City, National Capital Region, Philippines Reliance United Full time
Overview

Job Objective / Purpose: As a Talent Development Associate, you'll be at the heart of building learning and culture at Reliance United. This role blends training operations, compliance, and employee engagement—perfect for someone who is detail-oriented, people-focused, and excited to grow in the L&D space. You'll support both the behind-the-scenes logistics that keep programs running smoothly and the front-facing activities that bring our AIRE values (Accountability, Integrity, Respect, and Excellence) to life. This role will be hired under Reliance Care, Inc. (RCI) - a subsidiary of Unilab.

Background and Qualifications:

  • Bachelor's degree in Psychology, HR, Education, or related field.

  • Preferably with 1–2 years of HR, training, or related experience, though fresh graduates are welcome to apply.

  • Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook) and comfort using MS Teams and OneDrive.

  • Intermediate Excel skills (formulas, formatting, data analysis).

  • Strong communication, organization, and collaboration skills.

  • Familiarity with onboarding and adult learning principles.

  • Customer-focused mindset and ability to balance multiple deadlines.

  • Values-driven: lives out Accountability, Integrity, Respect, and Excellence (AIRE).

Duties and Responsibilities:

  • Data, Reporting & Compliance

    • Maintain accurate training and employee development databases, ensuring compliance with service obligations and mandatory trainings.

    • Track orientation, training attendance, and feedback; generate timely reports and insights to support improvements.

    • Support audit, clearance, and compliance requirements linked to learning and development.

  • Training Support & Delivery

    • Assist in needs assessment, preparation of learning materials, and co-facilitation of sessions.

    • Handle logistics: scheduling, enrollment, invites, MS Teams/OneDrive coordination, and post-training follow-up.

    • Ensure smooth onboarding experiences by supporting New Employee Orientation (NEO).

  • Engagement & Culture Initiatives

    • Support employee engagement activities such as monthly birthday celebrations, internal communications, and culture events.

    • Participate in and help execute culture-building projects, including the AIRE Values Immersion Campaign and HR-wide engagement efforts.

  • Process Ownership & Improvement

    • Take ownership of recurring processes (approvals, evaluations, finance documentation).

    • Recommend and implement workflow improvements to reduce manual work and enhance efficiency.

    • Stay updated on L&D and culture engagement trends, bringing fresh ideas to the team.

Work Conditions:

  • Employment type: Project-based for 3 months

  • Onsite work setup; Assigned in Greenfield District, Mandaluyong City

  • Work Schedule: Mondays-Fridays, 8:00AM - 5:00PM


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