Data Analyst

3 weeks ago

Taguig, National Capital Region, Philippines Tenet Healthcare Full time
Overview

Data Analyst role at Tenet Healthcare. This position will lead the implementation and operation of service performance reporting for Tenet GBC workstreams, working closely with stakeholders to develop a strong measurement system and provide accurate, reliable insights to Leadership and Operations teams.

Responsibilities
  • Responsible for standard reporting for the GBC across the executive, management (MBR), and operational layers.
  • Lead the development and maintenance of service performance metrics and KPIs across the GBC, including service KPI catalogs, metric development/updates, performance reporting, dashboard management, benchmarking, and capacity planning.
  • Lead the execution of service performance and reporting activities across the GBC and the US Workstreams to ensure timeliness, quality, and accuracy of the reports.
  • Perform data quality reviews, KPI reviews, and dashboard reviews to ensure quality and accuracy of reports.
  • Identify areas for service performance improvement and recommend appropriate process improvement actions to management and operations.
  • Automate reporting processes, data visualization, and dashboards.
  • Contribute to a knowledge-sharing environment by documenting and sharing relevant working experiences with issue resolution for future training.
  • Communicate and interact effectively with team members; develop credibility and trusted relationships with customers, supervisors, and team members.
  • Interact with stakeholders, customers, service providers, and other third parties as applicable to the role's activities and dependencies.
Qualifications
  • At least 4-5 years of hands-on experience in service performance reporting and analytics, root cause analysis, data analytics and visualization tools (Power BI or Tableau).
  • Advanced experience modeling in Excel, Access, SQL Server, PowerPivot.
  • Proficient in data integration, database structures, and data warehousing.
  • Ability to work independently and lead a team in a dynamic, fast-paced environment.
  • Strong communication and presentation skills; able to communicate with broad, diverse audiences including C-level stakeholders.
  • Must be flexible with work hours according to shifting business needs.
  • Bachelor's Degree in a relevant field.
Working Conditions
  • Night shift (9pm-6am or 10pm-7am)
  • 2-3 months onsite training; WFH afterwards

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