
Data Analyst
3 weeks ago
Data Analyst role at Tenet Healthcare. This position leads the implementation and operation of service performance reporting for Tenet GBC workstreams. The ideal candidate has a strong combination of management skills and execution ability to establish a structured measurement system within the supported workstream. The specialist will work closely with key stakeholders to develop in-depth knowledge of business processes to streamline and identify opportunities in the management reporting system that will equip Leadership and Operations teams with accurate, reliable, and insightful reports.
Responsibilities
- Responsible for standard reporting for the GBC across the executive, management (MBR), and operational layers.
- Lead the development and maintenance of service performance metrics and KPIs across the GBC, including service KPI catalogs, metric development and updates, performance reporting, dashboard management, benchmarking, and capacity planning.
- Lead the execution of service performance and reporting activities across the GBC and the US Workstreams to ensure timeliness, quality and accuracy of the reports.
- Perform data quality reviews, KPI reviews and dashboard reviews to ensure quality and accuracy of form and substance of the reports.
- Identify areas for service performance improvement and recommend appropriate process improvement actions to management and operations.
- Automate reporting processes, data visualization, and dashboards.
- Contribute to a knowledge-sharing environment by documenting and sharing relevant working experiences with issue resolution for training future reference.
- Communicate effectively with team members and develop credibility and trusted relationships with customers, supervisors, and team members.
- Interact with stakeholders, customers, service providers, and other third parties as applicable in relation to the activities and dependencies of the role.
Qualifications
- At least 4-5 years of hands-on experience in service performance reporting and analytics, root cause analysis, data analytics and visualization tools (Power BI or Tableau).
- Advanced experience modeling in toolsets including Excel, Access, SQL Server, PowerPivot.
- Proficient in data integration, database structures and data warehousing.
- Ability to work independently and lead a team at the same time; adaptable in a dynamic fast-paced environment.
- Demonstrate strong communication and presentation skills; able to speak across various forums and communicate to broad, diverse audiences including C-level stakeholders.
- Must be flexible with work hours according to shifting business needs.
- Bachelor's Degree in a relevant field.
Working Conditions
- Night shift (9 pm–6 am or 10 pm–7 am).
- 2-3 months onsite training (work from home afterwards).
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Analyst, Information Technology, and Quality Assurance
Industries
- Hospitals and Health Care
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