Customer Service Team Lead

OverviewWe are a leading online gaming company dedicated to providing a safe and enjoyable gaming experience. Our mission is to innovate and enhance the gaming landscape while ensuring compliance with regulations and promoting responsible gaming.About the RoleThe KYC Team Lead will oversee the Know Your Customer (KYC) processes, ensuring that all customer...

Job Title: Customer Service Supervisor">Job Summary:">">This is a challenging opportunity for an experienced leader to oversee customer service operations, ensuring exceptional customer experience and efficient team performance.">">About the Role:">As a Customer Service Supervisor, you will be responsible for managing a team of front-line and back-office...

About this roleThis is a challenging position that requires strong leadership skills to drive agent performance and ensure service excellence.Key responsibilities:Manage and support a team of customer service agents by providing daily guidance, motivation, and accountability to ensure individual and team success.Provide real-time coaching to ensure agents...

Job TitleThis is a leadership role responsible for managing a team of customer service associates. The incumbent will be expected to lead by example, motivate and coach the team to achieve set targets.ResponsibilitiesLead a team of 12-20 customer service associates and motivate them to achieve the team's Service Level Agreements (SLA).Consistently achieve...

Operations Supervisor Travel/Airline (Taguig) | OnsiteLocation: McKinley West, TaguigWork Setup: OnsiteShift Schedule: Night ShiftStart Date: ASAPRole Overview:We are seeking an experienced Operations Supervisor to lead a team of customer service agents in a dynamic travel and airline contact center environment. The ideal candidate will have a passion for...

Work setup: Onsite in BGC, TaguigShift Schedule: Shifting schedules (24x7)What We Seek:• Bachelor's Graduate• 3 years of experience as a Team Lead in BPO handling voice agents, supporting fraud operations in a financial account.• 4+ years total BPO experience in customer service and fraud-financial background• Can start immediatelyBenefits:• HMO...

TASQ is seeking a call center trainer, preferably with experience in financial accounts, for a position in Taguig. Candidates should be prepared for a phone pre-screening; subsequent interviews will be conducted either in person or virtually. **Benefits:** - HMO coverage for the employee and two dependents starting on Day 1 - Quarterly performance...

We're Hiring: Sales Team Lead (Onsite, Night Shift BGC, Taguig) Are you a driven sales leader with a passion for developing high-performing teams? We're looking for a Sales Team Lead to join our dynamic and growing company in BGC, Taguig Location: Onsite BGC, Taguig Shift Schedule: Tuesday to Saturday | 11:00 PM to 8:00 AM Work Type: Full-time,...

Lead Kitchen ProfessionalWe are seeking a highly skilled and experienced kitchen professional to oversee daily operations, manage staff, and maintain exceptional quality standards.This key role involves leading a team of kitchen staff, fostering a positive work environment, and ensuring all dishes meet the highest standards. The ideal candidate should...

Summary/Description: Manage a team of CSR associates in BPO operations. Main objective of the role will be to supervise the day-to-day delivery and performance of the team. The role will also require the individual to motivate, mentor, coach and groom the team. Ensure process & KM compliance along with meeting client and internal commitments. Own all...