Application Team Engineer

4 weeks ago

Mandaluyong City, National Capital Region, Philippines Chubb Full time
Overview

Job description | IT Operations Engineer - Application Team Engineer

Purpose:

Coordinating incident management, troubleshooting problems, conducting root cause analysis, and supporting system improvements. In addition, collaborating with teams to deliver technical training and ensure smooth operation of critical applications.

Responsibilities
  • Providing L2 for application issues, diagnosing root causes and implementing resolutions. Coordinating L3 support with resolver groups (e.g. Software Engineer)
  • Collaborating with Service Managers to delivering technical support and troubleshoot incidents and problems with existing applications by analysing system logs and performance data in collaboration with Software Engineers
  • Monitoring performance and proactively identifying problem areas of a system i.e. software bugs, misconfigurations, bottlenecks
  • Supporting quality assurance testing phase on new applications to ensure they meet industry standards for functionality and usability
  • Conducting root cause analyses for recurring issues, identifying and implementing long-term fixes
  • Advising Software Engineers to correct errors if any and modifying the existing software
  • Interacting in Corporate Systems about the performance of systems and solve their technical issues when relevant
  • Perform reports/dashboards of the apps and vendors for the Management
  • Supporting Corporate Systems teams with the creation of training and knowledge articles
  • Action both autogenerated batch tickets and incoming tickets from end users
Qualifications / Skills Needed
  • Need to have strong analytical and problem solving skills.
  • Knowledge of PeopleSoft 9.2 financials application with experience in AP, AR, GL, AM
  • Knowledge with People Tools such as Application Designer, Application Engine, People Code, Process scheduler
  • Good understanding of PeopleSoft 9.2 query, SQL and nVision reporting.
  • Ability to work independently on projects.
  • Be able to lead projects from start to finish, work on gathering requirements with the business and tracking the work.
  • Experience with JIRA or Service Now
  • Being able to perform analyze with ongoing issues to find the root cause, impact, and providing the solution
  • Day 1 HMO + 2 dependents upon regularization
  • Hybrid set-up (3 days onsite, 2 days work from home)
Employment details
  • Seniority level: Not Applicable
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: Insurance

#J-18808-Ljbffr

  • Application Team Engineer

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Chubb Full time ₱900,000 - ₱1,200,000 per year

    Job description | IT Operations Engineer - Application Team EngineerPurpose:Coordinating incident management, troubleshooting problems, conducting root cause analysis, and supporting system improvements. In addition, collaborating with teams to deliver technical training and ensure smooth operation of critical applications.Key accountabilities and...

  • Senior Application Engineer

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Koppel Inc. Full time $104,000 - $130,878 per year

    Requirements:Licensed Mechanical Engineer.Must have knowledge in the Design of Chilled Water System and Selection of Chillers,Cooling Towers, Air Handling Units (AHU) and Fan Coil Units using a Software.Experience in Industrial and Commercial Facility Management, Project Supervision in theInstallation, Start up, Testing and Commissioning is an advantage.Job...

  • Senior Application Engineer

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Koppel Inc Full time ₱300,000 - ₱360,000 per year

    Supervise the Junior Application Engineer and monitor the status of the QuotationRequest from different clients.Preparation of Technical Specifications and Proposal Costing.Ensure the full compliance of Chillers, AHU, Cooling Towers and FCUs selections based on the Technical Specifications.Coordination with the other Supplier for the project requirements...

  • Application Support Engineer

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines ConnectOS Full time ₱1,200,000 - ₱2,400,000 per year

    Schedule: Monday - Friday (6:00AM - 3:00PM PHT)What are we looking for?We're looking for a proactive and detail-oriented Applications Support Engineer to join our Technology team. You're someone who thrives on solving problems, keeping systems running smoothly, and continuously improving how things work. You understand the importance of legacy systems while...

  • Senior Application Support Engineer

    1 week ago

    Mandaluyong City, National Capital Region, Philippines CXC Full time ₱1,200,000 - ₱3,600,000 per year

    As aSenior Application Support Engineer, you will play a critical role in ensuring theavailability, scalability, and performanceof mission-critical systems. You'll lead operational strategies, drive automation, and act as a subject matter expert in microservices and distributed systems.Key Responsibilities:Develop and implement operational strategies for...

  • Senior Cloud Applications Engineer

    4 days ago

    Mandaluyong City, National Capital Region, Philippines CXC Full time ₱1,200,000 - ₱2,400,000 per year

    What You'll DoLead incident response, troubleshooting, and post-incident reviewsDeploy, monitor, and optimize cloud and enterprise applicationsAutomate processes to reduce manual tasksAnalyze logs, debug issues, and provide robust solutionsDocument procedures and mentor junior engineersParticipate in a 24x7 on-call rotationWhat We're Looking ForBachelor's in...

  • Mobile Application Developer

    4 days ago

    Quezon City, National Capital Region, Philippines Techno Global Team (TGT) Full time ₱1,200,000 - ₱2,400,000 per year

    Enjoy the HYBRID WorkExperience the flexibility of working from home—and free lunch whenever you're onsite.A Great Place to Work Certified: Enjoy these perksHealth & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insuranceRewards & Recognition: 24 PTOs (with conversion), annual appraisals,...

  • Application Engineer

    1 week ago

    Makati City, National Capital Region, Philippines Cobden & Carter International Full time ₱900,000 - ₱1,200,000 per year

    Summary: We are hiring on behalf of a company who is looking for an Application Engineer to handle the deployment, configuration, and support of software applications. Responsibilities:Collaborate closely with the Product Owner, Business Analysts, and Software Engineers.Design, develop, and maintain well-structured solutions within the teams scope.Enhance...

  • Application Engineer

    2 weeks ago

    Makati City, National Capital Region, Philippines NYGC Services, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Job descriptionProject Role: Application Engineer - Workday Compensation and BenefitsLocation: Makati City / hybridResponsibilities for this position may include but are not limited to:· Provides subject matter expertise on Compensation and Benefits for Workday or one or more of the following Workday Modules: Payroll, Integration, Security and Data...

  • Application Support

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Maya Full time ₱600,000 - ₱1,200,000 per year

    TECHNICAL OPERATIONS ENGINEERCORE PROFILEThe technical operations engineer is tasked to monitor, maintain & support the various system & services of Maya. The engineer is expected to detect incidents & resolve incidents with the least amount of time. The engineer should be able to communicate effectively with internal & external customers. The engineer...