Driver Operations Associate

3 weeks ago

Manila, National Capital Region, Philippines Holy Trinity University Full time

Join Lalamove as a Driver Operations Associate to support drivers' onboarding and ensure application completion and approval.

Your Role

Here's what you will be doing:

  • Callout assigned driver leads to assist and follow up in accomplishing their application from start to end.
  • Upsell and highlight the benefits of joining Lalamove as a partner-driver to ensure that the target is consistently met.
  • Responsible for validating driver applications to determine approval or rejection based on documented processes.
  • Perform ad hoc tasks as necessary to meet targets and/or complete assigned responsibilities.
About You

The company is looking for:

  • College graduate or currently pursuing a degree (preferred but not required).
  • Experience in customer service, dispatching, logistics, or operations is an advantage.
  • Familiarity with the Lalamove platform or ride-hailing/delivery operations is a plus.
  • Strong multitasking skills and attention to detail.
  • Comfortable working with dashboards and basic reporting tools (Excel/Google Sheets).
  • Willingness to work on shifting schedules, especially during peak hours.

This job may close before the stated closing date. You are encouraged to apply as soon as possible.

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