Media Client Services Executive

2 days ago

Manila, National Capital Region, Philippines Forbes Australia Full time
Overview

Forbes Australia is the premier media brand for entrepreneurial success, igniting conversations with Australia's most influential leaders and changemakers across print, digital, video, thought leadership, and events.

We're seeking a commercially minded Client Services Executive with strong digital marketing and analytics expertise to support our commercial team. You will manage post-sale client relationships, track campaign performance, extract strategic insights, and build compelling, brand-aligned sales decks. This role is ideal for someone who thrives on turning data into strategy, and can communicate value through polished visuals and confident client engagement.

Responsibilities
  • Client Campaign Success: Deliver a premium post-sale experience across print, digital, video, and events—ensuring every campaign runs smoothly and exceeds client expectations.
  • Campaign Performance & Insights: Track key campaign metrics (impressions, engagement, conversions, ROI) and translate them into actionable insights for clients.
  • Strategic Client Reporting: Create and present performance reports that demonstrate campaign success, offering recommendations for optimization and upselling.
  • Building Sales Decks & Client Proposals: Collaborate with the sales team to develop visually compelling, data-driven sales presentations utilizing Canva.
  • Stakeholder & Client Relationship Management: Act as the key post-sale contact for advertisers, ensuring ongoing client satisfaction and retention.
  • Collaboration with Sales & Marketing: Work with internal teams to ensure campaigns are executed flawlessly and client expectations are met.
  • Industry & Competitor Insights: Keep up with digital and print media trends, helping clients understand new opportunities and best practices.
Qualifications
  • Proven experience in media, advertising, or digital marketing account management.
  • Minimum 3 years of experience working for an American, UK, or Australian company.
  • Strong marketing knowledge with an ability to analyze digital campaign performance data (Google Analytics, Meta Ads Manager, email marketing platforms).
  • Experience in building sales decks or client presentations that translate data into compelling business insights.
  • Highly detail-oriented with the ability to manage multiple clients and deadlines.
  • Excellent client communication and relationship-building skills.
  • Data-driven mindset – able to translate campaign metrics into actionable recommendations.
  • Experience in digital marketing, or a media sales environment is required.
Why Join Forbes Australia?
  • Work with a globally recognized prestigious media brand.
  • Join a dynamic, high-performing sales, marketing, and editorial team.
  • Be at the forefront of media innovation in print, digital, and events.
Job Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Marketing and Sales
  • Industries: Broadcast Media Production and Distribution, Advertising Services, and Marketing Services
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