Process Excellence Consultant

3 weeks ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time
Overview

About the Position: Process Excellence Consultant - Healthcare (Cebu) | Onsite

Account Focus: Healthcare

Support Type: Non-voice

Start Date: Immediate

Work Arrangement: 100% Onsite (Cebu)

Shift Schedule | Rest Days: US Business Hours; Weekends Off

Qualifications
  • College Graduate
  • Extensive experience in a Healthcare account, specifically US benefits
  • At least 3 years of experience in process improvement and quality assurance (QA)
  • Total professional experience of no less than 7 years
  • Preferred: Six Sigma methodologies and certifications
Knowledge Areas
  • Root cause analysis
  • Lean methodologies
  • Corrective and Preventive Actions (CAPA)
  • Quality concepts
Responsibilities
  • Process Analysis & Improvement: Map current processes, identify inefficiencies and bottlenecks, and develop solutions to optimize operations.
  • Project Leadership: Lead process improvement projects, oversee their execution, and ensure successful implementation of changes.
  • Methodology Application: Apply tools and techniques like Lean Six Sigma, Kaizen, and Value Stream Mapping to facilitate improvements.
  • Performance Monitoring: Establish metrics and reporting systems to track process performance and evaluate the effectiveness of implemented changes.
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