
Process Excellence Consultant
3 weeks ago
About the Position: Process Excellence Consultant - Healthcare (Cebu) | Onsite
Account Focus: Healthcare
Support Type: Non-voice
Start Date: Immediate
Work Arrangement: 100% Onsite (Cebu)
Shift Schedule | Rest Days: US Business Hours; Weekends Off
Qualifications- College Graduate
- Extensive experience in a Healthcare account, specifically US benefits
- At least 3 years of experience in process improvement and quality assurance (QA)
- Total professional experience of no less than 7 years
- Preferred: Six Sigma methodologies and certifications
- Root cause analysis
- Lean methodologies
- Corrective and Preventive Actions (CAPA)
- Quality concepts
- Process Analysis & Improvement: Map current processes, identify inefficiencies and bottlenecks, and develop solutions to optimize operations.
- Project Leadership: Lead process improvement projects, oversee their execution, and ensure successful implementation of changes.
- Methodology Application: Apply tools and techniques like Lean Six Sigma, Kaizen, and Value Stream Mapping to facilitate improvements.
- Performance Monitoring: Establish metrics and reporting systems to track process performance and evaluate the effectiveness of implemented changes.
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