Nursing Operations Lead

4 weeks ago

Santo Tomas, Calabarzon, Philippines Maxicare Full time

Are you a skilled and compassionate healthcare professional ready to take the next step in your leadership journey? We're looking for a Nurse Supervisor who can inspire teams, elevate patient care, and drive service excellence. If you thrive in a fast-paced clinical setting and are passionate about both people and patient outcomes — this is the role for you.

What You'll Do

  • Your daily responsibilities include:

  • Guide and mentor nurses to deliver outstanding, empathetic patient care

  • Champion a culture of compassion, professionalism, and service excellence

  • Supervise and coach nursing staff to foster continuous learning and growth

  • Address personnel concerns with fairness, empathy, and respect for policies

  • Lead by example in resolving patient concerns and delivering high-quality service

  • Collaborate with clinic staff to ensure every patient feels seen, heard, and cared for

  • Monitor care standards, uphold patient safety, and ensure documentation accuracy

  • Initiate quality improvement projects to enhance care delivery

  • Prepare and submit reports as required by clinic leadership

  • Serve as Pollution Control Officer in compliance with regulatory standards

Qualifications

Education:

  • BS Nursing graduate (Valid PRC license required)

Experience/Knowledge:

  • At least 2 – 4 years of supervisory or leadership experience in a healthcare setting

  • Strong background in clinical operations and patient-centered care

  • Excellent interpersonal, communication, and problem-solving skills

  • Computer-proficient; able to multitask in fast-paced settings

  • BLS certification is a plus

Traits:

  • Positive role model to the team

  • Calm, compassionate, and able to work efficiently in a fast-paced clinic

  • Amenable to rotational shifts with graveyard schedule (5-day work week, varying rest days)

What We Offer

We offer competitive and meaningful benefits because we value our team:

  • Guaranteed up to 15th Month Pay

  • Quarterly Rice Subsidy

  • Medicine Benefit

  • HMO Coverage

  • Life Insurance

  • Convertible Leave Credits

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