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HR ER Officer
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Responsibilities
- Conflict resolution: Resolve employee grievances and conflicts
- Investigations: Conduct thorough and impartial investigations
- Communication: Establish open channels of communication and encourage feedback from employees
- Policies: Develop and implement policies that promote a healthy workplace culture
- Compliance: Ensure compliance with labor laws and organizational policies
- Employee records: Maintain employee records, including personal details and emergency contacts
- Training and development: Oversee employee training
- Recruitment: Participate in recruitment and dismissal processes
- Background checks: Perform employee background checks
- Counseling: Provide counseling services to employees
Skills
- Strong interpersonal and communication skills
- Strong conflict resolution and mediation skills
- Strong problem-solving abilities
- Empathy
- Knowledge of labor laws, employment regulations, and best practices in employee relations
- Proven work experience as an Employee Relations Specialist or similar role
- Outstanding interpersonal skills
- Excellent organizational skills and attention to detail