Learning Admin Specialist

1 week ago

Cebu City, Central Visayas, Philippines QBE Insurance Full time

Primary Details

Time Type: Full time
Worker Type: Employee

The purpose of this role is to support the implementation of QBE Leadership and Learning agenda by delivering high-quality learning operations services. The role provides administrative support for learning management systems, acts as the primary contact for learning and development requirements, and coordinates learning events for a Division in alignment with business priorities.

Responsibilities:
  • Ensure company processes and procedures are followed when developing and maintaining process documentation.
  • Comply with relevant legislation, industry codes and company policies and procedures including ensuring compliance to data privacy standards.
  • Collaborate with other departments or partner with stakeholders to ensure the success of learning and development activities.
  • Coordinate with Academy counterparts in providing data and analysis.
  • Administer the day-to-day operations of the LMS and serve as point of contact for technical questions or troubleshooting. Communicate issues to stakeholders as warranted.
  • Work closely with curriculum development teams and training committees to ensure online trainings are set up/configured accurately.
  • Maintain a learning management system (LMS) that meets all regulatory compliance needs and ensure accuracy and integrity.
  • Manage Learning System functions which include monitoring of course content, course approvals, ensuring processes are completed within given timeframes.
  • Administer leadership academy systems (ex. Cornerstone, POL, Qualtrics, Workday HRIS).
  • Work closely with vendors in managing logistics for various Learning Programs.
Work Experience:

Necessary Work Experience includes:

  • Some relevant work experience.

Preferred Work Experience includes:

  • Experience working in a talent or learning team.
  • Experience working in a project-based environment.
  • Experience in analyzing data.
  • Experience in an administrative support role in a global and complex organization.
  • Experience in supporting learning delivery and broader People processes.
  • Experience with Cornerstone OnDemand, or Workday or other learning systems is desirable.
Qualifications:

Necessary Qualifications include:

  • Tertiary Degree or equivalent combination of education and work experience.
Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgment calls.

US Only Disclaimer:

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Skills:

Adaptability, Analytical Thinking, Commercial Acumen, Critical Thinking, Detail-Oriented, Human Resource Management, Human Resources (HR), Intentional collaboration, Learning Management Systems (LMS), Managing performance, Presenting with Impact, Risk Management, Stakeholder Management, Strategic Management, Waterfall Model.

How to Apply:

To submit your application, click "Apply" and follow the step-by-step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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