Sales Quality Lead
2 weeks ago
We are looking for a Sales Quality Lead for a BPO Company in Mandaluyong City. This is an onsite role that follows a shifting schedule. Salary is up to 50K depending on experience and interview results.
Minimum Requirement: At least 3 years of leadership experience is required.
Requirements:
- Minimum of 2 years in college.
- At least 3 years of working experience handling Quality Teams.
- Must have at least 2 years of inbound/outbound Sales experience.
- Experience in working in a quality management role.
- Expertise with QA processes, definition documents, and scoring guidelines.
- Excellent verbal and written communication skills in English and the language of the supporting market.
Responsibilities:
- Planning, implementing, and managing a company's quality control function.
- Developing procedures to ensure consistency and quality.
- Monitoring performance of quality control systems to ensure effectiveness and efficiency.
- Communicating with employees and management about quality control information.
- Working with operations teams to establish procedures and quality standards and monitor these against agreed targets.
- Coordinating and conducting audits, both internal and external, to ensure regulatory compliance.
- Analyzing data to identify areas for improvement in the quality system.
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Sales Lead Research Specialist
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Lead Generation Specialist
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Mandaluyong Sales Quality Consultant
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Sales Performance Specialist
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Outbound Sales Consultant
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Internal Sales Enablement Lead
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Quality Assurance Officer for Sales Team
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Sales Quality Analyst
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Quality Analyst for Sales
1 week ago
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Quality Assurance Specialist for Sales
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Sales Development Representative
1 week ago
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Quality Assurance Lead
2 weeks ago
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BPO Quality Operations Lead
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Lead Generation Expert
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Mandaluyong City, National Capital Region, Philippines TASQ Staffing Solutions Full time**Key Responsibilities:** As a Retention and Sales Quality Control Supervisor at TASQ Staffing Solutions, you will be responsible for monitoring and evaluating the quality of inbound and/or outbound telephone calls and other customer contact methods. You will document quality issues and performance measures for management review. You will also...
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Quality Control and Assurance Lead
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Sales Quality Control Analyst
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