Leasing Manager

6 days ago


Cavite City, Calabarzon, Philippines ALI COMMERCIAL CENTER, INC. Full time

Ayala Malls, it's all about creating an Amazing experience. With over 60 commercial centers situated strategically in the Philippines' main cities and burgeoning centers of growth, our malls serve as lifestyle and cultural hubs that seamlessly integrate built and natural environments through contemporary Filipino architecture and design and present a refreshing shopping, dining, and leisure experience that enlivens diverse locales nationwide.

Job Purpose

The Mall Leasing Manager is responsible for executing leasing strategies at the property level, ensuring high occupancy rates, optimizing tenant mix, and driving rental income growth. This role involves handling the day-to-day leasing operations, negotiating lease agreements, and responding to local market dynamics to secure tenants that align with the mall's positioning and target audience. The Mall Leasing Manager works closely with property management, marketing, and operations teams to enhance tenant satisfaction and overall mall performance.

Job Scope

  1. Leasing Execution & Tenant Acquisition
    • Implement leasing strategies to achieve high occupancy rates and rental income targets.
    • Identify, negotiate, and secure suitable tenants that align with the mall's brand positioning with close coordination with the Brand Acquisition unit.
    • Manage the full leasing cycle from prospecting to contract execution; conduct oculars and negotiation of lease terms, rental rates, and contract agreements.
    • Conduct local market research to identify new tenant opportunities and assess competitor performance.
    • Close coordination and alignment with Asset Management as they manage lease renewals, relocation, and expansion.
  2. Leasing Strategy, Tenant Mix Optimization & Mall Positioning
    • Ensure an optimal tenant mix that enhances customer experience and drives foot traffic.
    • Collaborate with the leasing strategy team to align leasing activities with the mall's positioning.
    • Monitor merchant performance, lease-out rate, occupancy rate, profitability, and business growth in his/her geographic area of responsibility and recommend replacements or upgrades where necessary.
    • Work closely with marketing teams to support promotional activities that benefit tenants.
    • Assist Leasing Cluster Lead to develop and implement leasing plans aligned with the mall's positioning and target market.
    • Check and review gap analysis and category analysis which shall be used in the evaluation of merchant replacement, termination, or renewal.
  3. Revenue Growth & Rental Performance
    • Drive rental revenue growth through effective lease negotiations and pricing strategies.
    • Ensure rent collections are timely and follow up on delinquencies to reduce arrears.
    • Monitor rental escalations, incentives, and lease terms to optimize financial performance.
    • Prepare reports on occupancy rates, rental income, and leasing performance metrics.
  4. Tenant Relations & Customer Service
    • Serve as the primary point of contact for tenants regarding leasing concerns.
    • Conduct regular tenant meetings to address issues and support their business performance.
    • Foster strong tenant relationships to ensure long-term lease commitments.
    • Assist in resolving tenant disputes related to lease terms, payments, or compliance issues.
    • Work with mall operations teams to address tenant concerns and improve overall mall operations.
  5. Local Market Engagement & Competitor Analysis
    • Stay updated on local market trends, emerging retail brands, and competitor leasing strategies.
    • Engage with local businesses and brokers to attract new tenants.
    • Provide insights on consumer behavior and spending patterns to guide leasing decisions.
  6. Stakeholder Management & Reporting
    • Close coordination with Technical team and Asset management team for technical requirements of prospect tenant (Utility provisions, cut-up, operating hours, etc).
    • Consultant for the study, review, and recommend policies, procedures, lease/rental rate/price and trends that will increase, improve and maximize merchant occupancy as well as profitability of Ayala Malls.
    • Present options for assigned mall vacant, near expiring spaces to the Leasing Council.
    • Presentation and pitching to prospect tenants and merchants.
    • Preparation of leasing monitoring and forecasting reports.

Qualifications:

  • Graduate of Bachelor's degree in BS Marketing, BS Business Administration or any equivalent course.
  • Master's Degree in Marketing or Business Administration is an advantage.
  • Minimum of five (5) years of work experience in Leasing Management in retail leasing or commercial real estate.
  • Financial Acumen: Understanding of budgeting processes, and financial oversight to assist in cost management.
  • Technical skills: Advanced knowledge of lease sales strategies, retail market analysis, and forecasting; Understanding of retail lease structures and negotiations; Portfolio management expertise.
  • Communication Skills: Strong ability to communicate effectively with team members, vendors, and stakeholders. Strong oral and written communication skills including negotiation, presentation, facilitation, and training all levels of the organization.
  • Dispute Resolution, Negotiation and Problem-solving Skills: Able to assist in identifying operational challenges, developing, and implementing solutions.
  • Technology Utilization: Knowledge of technology tools used in operations management and data analysis. Proficient in the use of MS Office applications specifically MS Word, PowerPoint, MS Excel, and MS Visio as well as other specialized software like SAP or Oracle.
  • Project Management: Strong level of project management, planning, people management and leadership.
  • Above average understanding of the mutual interconnection of financial and business aspects of the organization.
  • Strategic, result/data driven, process-oriented, and risk-based approach mindset.
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