Sales Specialist

3 weeks ago


Mandaluyong City, National Capital Region, Philippines Enabled Full time
Overview

JOB SUMMARY: The Sales Specialist (Retail) will lead a team of sales associates to meet company sales objectives. Key responsibilities include ensuring high-quality customer responses, developing sales strategies and forecasts, preparing sales reports and administrative documents, and conducting refresher training for associates. The position also requires modifying and communicating standard operating procedures (SOPs), creating staff schedules, managing performance issues, resolving conflicts, and providing support to other departments as needed.

Responsibilities
  • Lead and monitor online and offline sales activities of the sales associates to achieve company sales objectives
  • Contribute to developing sales strategies and sales forecasts
  • Prepare sales reports and other admin-related documents
  • Contribute to modifying/adding SOPs and ensure they are cascaded to the team
  • Create staff schedules
  • Manage performance concerns, handle disciplinary discussions, and implement disciplinary actions
  • Handle conflicts as part of customer management and provide timely, fair decisions
  • Provide ad-hoc support to other departments (digital, marketing, procurement, etc.) as needed
Qualifications
  • Graduate of any bachelor's degree, preferably in business/management related
  • At least 1 year of sales experience with proven experience in closing deals
  • At least 1 year of experience in people management/supervisory role
  • Analytical and strategic skills
  • Good command of the English language
  • Adaptable to shifting schedules, including working on weekends if needed
  • Open to assignment in mall-based stores
  • Ability to work in a high-pressure and dynamic environment
  • Basic Pay
  • Government-mandated contributions
  • Sick Leaves and Vacation Leaves upon hiring
  • HMO
  • Merit-based incentives
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Sales and Business Development
  • Industries: Technology, Information and Internet

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