Cold Caller

1 week ago


Cebu City, Central Visayas, Philippines HGS Offshore Staffing Solutions (HGS OSS) Full time

In the role of Outbound Sales Coordinator, you will be responsible for reaching out to potential and existing customers to schedule pest control appointments. The Outbound Coordinator will be office based.

Sales coordinators report directly to the Operations Manager.

The position is suited to those with frontline customer service experience, outbound call experience, and sales experience.

Key Responsibilities:

  1. Make outbound calls to existing prospective customers to offer pest control services
  2. Make outbound calls to prospective customers or leads to offer pest control services
  3. Follow up with customers who have shown interest in pest control services
  4. Enter customer details into CRM and Google Calendar
  5. Connect clients with Australian staff where support is required
  6. Maintain a high standard of customer service
  7. Identify and report continuous improvement opportunities
  8. Receive inbound calls during high volume periods
  9. Additional tasks as requested by management

Experience Requirements:

  • Minimum 5 years related work experience
  • Proven attention to detail
  • A positive attitude and a proactive approach to solving problems

Education / Qualification Requirements:

  • College Graduate (Business/Sales Degree preferred)
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Customer Service and Sales

Industries

Outsourcing and Offshoring Consulting

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