Customer Support Executive

3 weeks ago


Manila, National Capital Region, Philippines Shining Stars Institution & travels Full time

Hi Job Enthusiasts

Greetings from ShiningStars

Hiring for Customer Support Executives - Voice/Blended Process in Delhi NCR.

Location: Delhi, Noida, Gurgaon

Employment Type: Full-Time

Work Mode: Work from Office

Job Description:

We are hiring Customer Support Executives for a leading BPO/Customer Service process in Delhi NCR. The role requires candidates with strong communication skills, customer service orientation, and problem-solving abilities to handle inbound/outbound customer queries efficiently.

Roles and Responsibilities:

  1. Handle inbound and outbound customer calls professionally.
  2. Address customer inquiries, provide solutions, and resolve issues efficiently.
  3. Document customer interactions and follow up to ensure issue resolution.
  4. Maintain a high level of customer satisfaction through excellent service.
  5. Provide product and service information to customers.
  6. Ensure adherence to process guidelines and compliance requirements.

Eligibility Criteria:

  1. Education: Undergraduates and graduates can apply.
  2. Experience: 0-3 years in customer service (Freshers with good communication skills can apply).
  3. Languages: Proficiency in English & Hindi is mandatory.
  4. Age Limit: Up to 30 years.
  5. Willingness to work in a 6-day working schedule with rotational shifts.

Salary & Benefits:

  1. For Freshers: 15k to 24k CTC (Depends on qualification and communication)
  2. For Experienced Candidates: Up to 35k CTC
  3. Perks (Depends on the process selection): One-side cab facility during odd hours, Incentives, and Growth Opportunities.

How to Apply:

Interested candidates can share their resumes via WhatsApp at 9696714723 (Homa) or contact for further details.

#J-18808-Ljbffr
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