People & Culture Manager | Permanent WFH
2 weeks ago
Job Requirements:
- 8+ years of HR experience, including recruitment, employee engagement, training, and company culture development.
- Proven ability to attract, hire, and retain top-tier practitioners and support staff.
- Strong knowledge of California employment & labor laws (preferred/nice to have).
- Experience managing shift scheduling and workforce planning.
- Ability to conduct online research and talent sourcing to find and engage the best candidates.
- Excellent communication and interpersonal skills to foster strong employee relationships.
- Hands-on and adaptable—comfortable in a fast-paced, startup-like environment.
- Self-motivated with a can-do attitude and a strong sense of ownership.
- Ability to multitask, problem-solve, and prioritize in a dynamic setting.
- Tech-savvy with proficiency in Microsoft Office and HR management platforms.
- Bachelor's degree in HR, Business, Liberal Arts, or a related field required.
- Prior experiences in working in US California time zone.
Key Responsibilities:
We are looking for a People & Culture Manager who is passionate about building a strong, engaged, and high-performing team. This role is critical in shaping company culture, talent development, and employee experience while ensuring Redmint maintains adequate staffing levels to deliver exceptional service.
The ideal candidate is a proactive leader, a culture builder, and an HR professional with experience in recruitment, coaching, training, team and culture development, and schedule management.
• Culture & Engagement:
- Champion and foster a positive, inclusive, and wellness-focused company culture that aligns with Redmint's mission and values.
- Create a thriving workplace environment where employees feel valued, engaged, and motivated, making Redmint a sought-after employer.
- Cultivate a culture that attracts and retains top talent, ensuring alignment with company values and long-term business success.
• Talent Acquisition & Recruitment:
- Proactively assess staffing needs and recruit top talents, including acupuncturists, massage therapists, estheticians, front desk concierge, sound and energy healers, departmental leads, and housekeeping staff.
- Conduct online research of job candidates to ensure hiring the best candidates.
• Hiring & Onboarding:
- Manage the full-cycle recruitment process, including job postings, recruiting campaigns, proactive talent searches, and candidate screening to attract top talent.
- Coordinate initial screening, interviews, and facilitate hiring decisions, ensuring a seamless and efficient selection process.
- Oversee contract negotiation, onboarding, and integration, ensuring new hires are set up for success from day one.
- Align staff scheduling with hiring needs, ensuring proper workforce planning and operational efficiency.
• Staffing & Schedule Management:
- Ensure optimal staffing levels to support seamless business operations while promoting work-life balance for employees.
- Oversee and manage employee shift schedules, ensuring appropriate coverage and efficiency.
- Proactively assess staffing needs, preventing understaffing while maintaining operational flexibility.
- Identify and address performance concerns, adjusting schedules as necessary to uphold service quality and team productivity.
- Strategically plan staffing adequacy, aligning workforce capacity with business demands to optimize efficiency and employee well-being.
• Training & Development:
- Design and implement comprehensive employee training programs, coaching, and career development initiatives to enhance skills, support growth, and improve staff retention.
- Establish and maintain relationships with schools, training institutions, and industry organizations to create a strong talent pipeline and recruitment opportunities.
- Identify and recommend relevant training events, workshops, and professional development opportunities tailored to employees' roles and career aspirations.
• Employee Relations & Support:
- Act as the primary HR point of contact, addressing employee concerns with professionalism, confidentiality, and a solution-oriented mindset to foster a positive work environment.
- Develop, engage, and motivate staff by implementing employee recognition programs, fostering open communication, and providing ongoing support for professional growth and job satisfaction.
• HR Operations:
- Liason with external HR and payroll vendors to ensure accurate processing and full compliance with California labor laws and HR best practices.
- Maintain and organize employee records securely, ensuring all documentation is filed accurately, timely, and in compliance with company policies and legal requirements.
• Performance Management:
- Lead performance improvement processes (PIP) for employees who require additional support and development.
- Conduct regular discussions with staff on client feedback and retention rate to ensure high-quality service and alignment with Redmint's standards.
- Provide coaching, mentorship, and constructive feedback to employees to enhance performance, engagement, and professional growth.
• Special Projects & Initiatives:
- Lead all aspects of HR functions.
- Special assignments on people-culture-related projects set forth by senior management to drive continuous improvement in people management and workplace experience.
About the Client:
An exciting opportunity to become a key player in a health and wellness company. At Redmint, we integrate traditional healing with modern wellness to create a holistic lifestyle that enhances well-being from the inside out. Our urban wellness sanctuaries in San Francisco offer holistic services, herbal skincare, wellness remedies, and community events, fostering a culture of self-care and vitality.
Visit www.redmint.com for more information.
Benefits
WHAT WE OFFER:
- Great Place to Work-Certified Company
- Premium HMO
- Holistic employee experience
- Permanent WFH setup
- Rewards and incentives
- Monthly engagement activities
- Career advancement opportunities
- Paid referral program
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