Senior Case Coordinator

4 weeks ago

Province of Palawan, Mimaropa, Philippines Persona Full time
Overview

Senior Case Coordinator (Work From Home) role at Persona. This is a full-time, long-term position dedicated to serving one client, with 100% remote work. Persona is a talent agency that recruits, trains, and staffs remote professionals and supports long-term career opportunities.

We are looking for a Legal Case Coordinator to facilitate the smooth progression of client matters by managing workflows, tracking case statuses, and resolving workflow issues. This role ensures timely task completion, supports reporting, and promotes clear communication to maintain high operational standards.

Responsibilities — what you\'ll do
  • Monitor and track the firm's legal workflow pipeline to ensure tasks and cases progress within deadlines and milestones.
  • Review case statuses weekly to identify overdue tasks, retainer replenishment needs, or delays requiring attention or resource adjustments.
  • Communicate with attorneys, paralegals, and support staff to clarify task assignments, address workflow issues, and ensure progress is maintained.
  • Assist in preparing and maintaining reports to highlight case progress, workflow patterns, and areas needing improvement.
  • Conduct routine checks in the case management system to ensure deadlines, time entries, and documentation are accurate and up-to-date.
  • Coordinate and facilitate case status meetings with the legal team, ensure active cases are discussed, next steps identified, and tasks assigned appropriately.
  • Provide updates to the Law Firm Administrator on case pipeline status and escalate ongoing challenges requiring higher-level intervention.
  • Assist in implementing changes or improvements to workflows as directed by leadership, offering feedback and suggestions when appropriate.
  • Foster a collaborative work environment by facilitating effective communication across teams to ensure consistent handling of client matters.
  • Other duties or projects as requested.
Requirements
  • 3 years of experience in a legal environment (e.g., case coordination, paralegal work, or legal operations).
  • Strong understanding of legal workflows and case management processes.
  • Proficiency with Microsoft Office Suite and case management systems.
  • Commitment to maintaining confidentiality and exercising discretion with sensitive information.
  • General knowledge of legal terminology and procedures.
  • Exceptional organizational skills with attention to detail and accuracy.
  • Fully fluent in English.
  • Ability to work U.S. business hours (Pacific, Central, or Eastern Time).
  • Career-oriented mindset; this position is for serious, long-term candidates.
Preferred Qualifications
  • Experience with case management software and legal workflow tools; familiarity with Clio is a plus.
  • Certification in legal studies is preferred.
Other qualities we look for
  • Effective interpersonal skills and ability to collaborate across teams.
  • Ability to learn and adapt to new technologies quickly.
  • Strong verbal and written communication skills.
  • Time management and prioritization abilities.
  • Problem-solving with minimal guidance, intellectual curiosity, resourcefulness, professionalism.
What we offer
  • Competitive salaries.
  • Permanent ability to work from anywhere in the world.
  • Opportunities for growth and advancement.
  • Fast-paced, collaborative environment.
  • Warm, friendly company culture.
  • Full benefits.
Benefits at Persona
  • Health insurance.
  • Unlimited paid time off (sick and vacation).
  • Annual performance-based bonuses.
  • Monthly tech allowance.
  • Opportunity to be paid in your currency of choice.

This is a full-time, long-term role dedicated to one client. All roles at Persona are 100% work-from-anywhere. We provide guidance for remote work setup and will match you to a client company aligned with your background and goals.

Visit our website for more information: https://www.personatalent.com/


#J-18808-Ljbffr

  • Part-Time Legal Research Assistant

    4 weeks ago

    Province of Palawan, Mimaropa, Philippines WorkStaff360 Part time

    OverviewJoin to apply for the Part-Time Legal Research Assistant (legal industry experience is required) role at WorkStaff360.Responsibilities Search for and compile articles, reports, and relevant documentation Organize findings into clear summaries or reports Ensure accuracy, proper sourcing, and adherence to confidentiality standards Support...

  • Virtual Assistant

    4 weeks ago

    Province of Palawan, Mimaropa, Philippines KPay Group Full time

    OverviewWe are looking for a detail-oriented Virtual Assistant to support our sales operations. The role will focus primarily on maintaining accurate records, ensuring CRM data hygiene, and providing administrative support to the sales team. While some outbound calling may be required occasionally, the main responsibility will be ensuring our sales processes...

  • Secretary/Bookkeeper

    4 weeks ago

    Province of Palawan, Mimaropa, Philippines RemoteVA Full time

    Base pay range$7,200.00/yr - $7,800.00/taonWe are looking for a dependable and detail-oriented Secretary/Bookkeeper to manage front-office communications, basic bookkeeping tasks, and project coordination duties. The ideal candidate will handle phone calls, enter work orders and invoices, assist with permit and licensing research, and provide general...

  • Client Success Administrator

    4 weeks ago

    Province of Palawan, Mimaropa, Philippines Amped Outsourcing Full time

    OverviewClient Success Administrator (Digital Project Management). We need the best of the best to come and contribute to our staff & clients.With unprecedented client and employee retention, Amped HQ is out to disrupt the industry in opportunities for both clients and employees. Bringing together the best talent, leadership & systems while fostering real...

  • Virtual Executive Assistant

    4 weeks ago

    Province of Palawan, Mimaropa, Philippines Mass Markets Full time

    OverviewMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking a highly organized, well established, and detail-oriented Virtual Executive Assistant to join our remote team. As a Virtual Executive Assistant, you will perform a variety of high-level...

  • Senior Case Manager

    3 weeks ago

    Palawan, Philippines Buscojobs Full time

    Patient Care Coordinator - Virtual Assistant (Pediatric Therapy Clinic) Permanent • Remote position Virtual Rockstar is hiring a Patient Care Coordinator on behalf of a pediatric therapy clinic that provides occupational, speech, and developmental therapy services. The Patient Care Coordinator is the front line of support for patients and families,...

  • Senior QA Automation Engineer

    3 weeks ago

    Palawan, Philippines iScale Solutions Full time

    Responsibilities Responsible for independently and cooperatively understanding business requirements. Architecting, designing and implementing a reliable and scalable automation framework for a real-world machine learning platform. Automating tests to assure functional requirements and performance KPIs are met. Ensuring high product quality through rigorous...

  • Human Resources Lead

    4 days ago

    Province of Isabela, Cagayan Valley, Philippines Everise Full time ₱900,000 - ₱1,200,000 per year

    Company Overview:Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...

  • Real Estate Transaction and Listing Coordinator

    5 days ago

    Palawan, Philippines ClearDesk Full time

    Real Estate Transaction and Listing Coordinator (Remote) ClearDesk is seeking an experienced Real Estate Transaction Coordinator to help clients with all aspects of buyer and seller transactions from executed purchase agreements to closing. Company Overview ClearDesk was founded based on years of experience in outsourcing amazing talent from around the...

  • eCommerce Coordinator

    1 day ago

    Palawan, Philippines MicroSourcing Full time

    Overview eCommerce Coordinator (WFH | Dayshift) at MicroSourcing Position: eCommerce Coordinator Location: Eastwood, Quezon City Work Setup & Shift: Work from Home | Dayshift What you’ll do Join us at an exciting time as we grow our eCommerce presence, supporting the development of our existing and future digital business initiatives. Report to the Head of...

  • Medical Devices Assistant

    2 weeks ago

    Province of Isabela, Cagayan Valley, Philippines Medical Center Trading Corporation Full time ₱150,000 - ₱300,000 per year

    JOB LOCATION: ISABELAJOB SUMMARY: Perform selling and responsible for renewal of license and government documents. In absence of Store Supervisor, Medical Devices Assistant act as store in-charge to maintain store smooth operation.1.0 Sales Performance1.1 Ensure the attainment of assigned target in terms of Sales Performance and Gross Profit.2.0 Renewal of...

  • Selling Assistant

    2 weeks ago

    Province of Agusan del Sur, Caraga, Philippines Robinsons Appliances Full time ₱120,000 - ₱180,000 per year

    Job Summary:Responsible for merchandise inventory, merchandise display, good housekeeping, and excellent customer service.Responsibilities:Provide excellent customer service at all timesAttend to customer inquiries and complaints for immediate action and solution.Monitor deliveries of merchandise in the departmentEnsure attractive, orderly, enticing display...

  • Senior Architect

    5 days ago

    Palawan, Philippines Jobgether Full time

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Architect (US Project) in the Philippines . This role offers an exciting opportunity to lead architectural projects for U.S.-based clients, focusing on wood and steel construction. You will take ownership of design development, construction...

  • Senior Architect

    7 days ago

    Palawan, Philippines Clark Outsourcing Full time

    Position Title: Senior Architect (US Project) Work Set Up: Work From Home Schedule: 9:00 PM to 6:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: As a Senior Architect (AutoCAD & Revit | US-Based (NY) Projects | Wood & Steel Construction), you will play a key role in producing...

  • Project Controller

    2 weeks ago

    Province of Isabela, Cagayan Valley, Philippines SN Aboitiz Power Group Full time ₱900,000 - ₱1,200,000 per year

    The responsibilities associated with the position include:Analyze and report data that can be used to develop an accurate projection of the project for recommendation about management, quality, budget, timing and controls.Monitor the ongoing project activities and identify trends and abnormalities against the original agreed project plans and project...