Director, Head of Digital Solutions and Modern Credentials

5 days ago

Makati City, National Capital Region, Philippines Visa Inc. Full time
Director, Head of Digital Solutions and Modern Credentials

We are seeking a dynamic and experienced Director to lead the growth of Digital Solutions and Modern Credentials in the market. The position will have significant interaction with IPVMC cluster and Regional Market Support Product & Commercialization teams and collaborate with cross-functional teams within Visa such as Sales, Consulting and Analytics, Marketing and Client Services.

Important to the role are a deep understanding of the payments landscape, a customer-obsessed mindset to understand our clients' needs, and strong business acumen to achieve long-term growth. Key responsibilities include but are not limited to the following:

  • Drive the launch of new digital product initiatives, product enhancements, and acceleration plans, including Click to Pay, Passkeys, Pay by Wallet and QR Connectors
  • Expand Visa's Modern Credential offerings to key clients in the Philippines, including Visa Installments, Flexible Credentials, and Account Level Management
  • Ensure successful adoption of network performance initiatives across market, leading to increased payment volumes
  • Monitor and drive the continued expansion of tokens and contactless penetration in the market
  • Leading the sales cycle/pipeline management such as sales pitch, product demos/webinars, commercial offer, contracting, optimization, and audit management
  • Engage with clients during & post the sales journey to pitch, negotiate commercials and showcase value from usage
  • Assess the feasibility of rolling out new products and solutions into the market, understand and provide local market requirements that will influence the global product roadmap, and develop go-to-market and commercialization plans
  • Provide regular reporting and analysis to senior management

This role is critical in growing the adoption of innovations by our clients and contribute to additional credentials and payment volumes.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

What You Will Need:

  • Bachelor's Degree required, Master's Degree a plus
  • Minimum 12 years of experience in retail banking/financial services with demonstrated expertise in sales and/or product development/management
  • Familiarity with product management and technologies and systems used in payment
  • Deep understanding of banking/wallet operations and or payment schemes, including products and services
  • Wide knowledge of how the brand, product platforms, and rules interact for existing and new payment solutions
  • Good commercial acumen
  • Strong interpersonal and collaboration skills are needed to influence direction and change attitudes and decisions of senior level international bankers
  • Strong self-management skills with demonstrable drive and energy
  • Possess customer facing as well as sales experience, and proven negotiation skills
  • Own professional knowledge and skills across a range of functions including strategy, marketing, operations, budgetary accounting, and administration
  • Strategic and innovative thinker who is also capable of strong execution
  • Strong communication and influencing skills, to work at all levels

What Will Also Help:

  • Knowledge of Visa business and products preferred
  • Domain knowledge in Payment Operations/Settlements/Processors
  • In-market experience and/or knowledge of payments regulation and industry trends preferred
  • Knowledge of competitive products from other schemes/competitors a plus
  • Advanced PowerPoint and Excel skills required

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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