Technical Coordinator, Tax Processing

1 week ago

Manila, National Capital Region, Philippines Northern Trust Full time

Technical Coordinator, Tax Processing

Technical Coordinator, Tax Processing

Apply locations Manila, Philippines posted on Posted 5 Days Ago job requisition id R138654

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Role/ Department:

As part of the Custody Tax Operations team, the Technical Coordinator is at the centre of the International withholding tax processing. Reporting to the Team leader, responsibilities will be to ensure that the team accurately identifies, processes, and tracks tax reclaims, relief-at-source, and tax breakdowns on behalf of Northern Trust's global client base to ensure maximum tax benefits. The role will require responding quickly and professionally to inquiries in an accurate and timely manner and a focus to continually improve the service offered to clients.

The key responsibilities of the role include:

  • Responsible for execution of complex tax processes, where expertise is required to interpret policies, guidelines, and/or processes as part of own work, or in support of other Partners.
  • Performs and reviews tax breakdowns & tax reclaims.
  • Ensures that KPIs, such as accuracy and timeliness, are maintained. Service Level Agreements (SLA) are met.
  • Plans and manages the team workflow to accomplish critical tasks on time, especially as the processes are SLA driven.
  • Ownership for one or more processes, reports, and/or procedures. Review of processes, identifies and drives process improvements and efficiencies, where possible tasks that can be automated and simplified.
  • Manage daily operational activities and supervise the day-to-day work of the team. Perform checker role in most cases.
  • Take on assigned supervisory tasks from the Team Manager and Team Leader.
  • Continuous focus on operational risk and control environment including ensuring procedures are followed and updated regularly, assisting and guiding other Partners as required.
  • Work closely with the relevant contacts within the scope of the process and for clients to provide the best possible service, responding to queries and escalating as appropriate.

Skills/ Qualifications:

  • Analytically and procedurally competent, primarily on daily execution.
  • Emerging as an expert in a specific skill set but remains focused primarily on daily execution.
  • Is technically sound in own area of expertise and has good operational knowledge of other areas within the tax practice.
  • Challenges assumptions in order to drive continual improvement. Thinks creatively and develops new ideas or ways of doing things without increasing costs or risk. Takes initiative to accomplish tasks and make decisions according to risk, priorities, and deadlines.
  • Bright, articulate, and entrepreneurial with a demonstrated ability to navigate through obstacles, work under pressure, and successfully deliver to tight deadlines in a fast-moving business environment.
  • Excellent communication skills.
  • Must be resilient to pressure and have the ability to adapt quickly.
  • Accuracy and attention to details at all times.
  • Numerically competent with strong problem-solving and analytical skills.
  • Good core IT skills - Adobe, Excel, MS Office, Word, etc.
  • Ability to work within a team environment.
  • Good understanding of Tax concepts.
  • Knowledge of end-to-end custody tax processes for multiple markets is preferred.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

#J-18808-Ljbffr

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