Business Analyst

5 hours ago

Manila, National Capital Region, Philippines HedgeServ Full time
Overview

HedgeServ is looking for a Business Analyst to help with the development and support of various applications in our stack. We need a proactive and self-driven professional with an eye for detail, a team player, good communicator, and facilitator, who can incorporate elements of design, testing, release, and support.

Responsibilities
  • Analyse data to gain insights that inform direction, communications, and requirements.
  • Collaborate and communicate with various stakeholders to gain their perspective and requirements, including UX and development in relation to design elements.
  • Prepare and communicate user stories for new application features and bugs with development teams.
  • Complete UAT of developed items and manage software releases of the supported applications with the Change Management function.
  • Participate in the prioritisation of the short and medium-term goals of the team through sprint planning and roadmap meetings.
  • Assist the application support teams with issue investigation and functionality rollout.
  • Become the champion and related subject matter expert of applications, able to demonstrate developed features and maintain related documentation.
  • Own tasks and remove blockers for the development team, allowing them to focus on development.
Required
  • Strong English verbal and written communication skills.
  • 3+ years' experience in the software industry, with strong understanding of SDLC.
  • 1+ years' experience in a Business Analyst or Product Role (Owner or Manager).
  • Experience in building and/or using APIs.
  • Experience in writing SQL and database technologies.
  • Experience in gathering and communicating requirements with both technical and non-technical representatives.
  • Experience working with Jira, Elastic, Service Desk Plus, SharePoint, or similar applications.
  • Experience in release and change management processes.
  • Strong problem-solving, multitasking, time-management, analytical, and organisational skills.
  • High degree of IT literacy or recognised 3rd level IT/IT and Business qualification.
Good to have
  • Experience with Agile methodologies.
  • Understanding of On Premises and Cloud (AWS) infrastructure, and related technologies.
  • Experience in the Financial Services industry.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function
  • Analyst and Product Management
Industries
  • Business Consulting and Services

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