
customer care specialist
2 hours ago
Talkdesk is expanding our coverage model for our commercial customers to provide more efficient and effective service. The Commercial Support Team provides comprehensive support to commercial accounts, combining the functions of Customer Success Management (CSM) and Technical Support. This team focuses on ensuring customer satisfaction, resolving technical issues, and driving product adoption. The hybrid model allows for efficient handling of both proactive and reactive support needs. The team will work under Pooled model vs named account, which will help with overall capacity planning and coverage.
As a Commercial Support Specialist, you will play a pivotal role in this model, combining technical support expertise with proactive customer success management. You will be responsible for resolving customer inquiries, providing technical assistance, and guiding customers towards achieving their business goals. This role requires a blend of technical proficiency, strong communication skills, and a customer-centric mindset.
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Customer Care and Experience Specialist
2 hours ago
Makati City, National Capital Region, Philippines Comercial Navero y Elvira Pol. Ind. Postuero - Nave 7-8 Full timeOverviewCustomer Care and Experience Specialist - Hybrid Local Account. We are seeking Customer Care and Experience Specialists to handle client inquiries, service concerns, and support-related issues. The role requires strong communication skills, a customer-first mindset, and the ability to multitask. Must be a college graduate with at least 1 year of...
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Nurse Care Specialist
5 days ago
Makati City, National Capital Region, Philippines beBeeCare Full timeJob DescriptionNurse Care Specialist RoleOur company is seeking a highly skilled and experienced Nurse Care Specialist to join our team. In this role, you will be responsible for assessing customer needs and providing high-quality care services.The successful candidate will have excellent communication skills, strong analytical abilities, and the ability to...
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Customer Care Supervisor
4 weeks ago
Makati City, National Capital Region, Philippines AXA Full timeCustomer Care Team LeaderThe Customer Care Team Leader is responsible for leading and developing a team of at least 10 Customer Care Executives (CCEs) to promote customer advocacy while ensuring productivity and service level standards are met. The role requires being available, reliable, and attentive to both team members and customers.Key...
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Customer Care Manager
4 weeks ago
Makati City, National Capital Region, Philippines AXA Full timeThe Customer Care Manager is responsible for overseeing the core operations of the Contact center. Will be responsible for the implementation, execution, compliance, and improvement of all processes, policies, and procedures to meet the company's performance goals.In coordination with other Customer Care Managers and senior officers, responsible for...
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BPO Customer Care Senior Representative
3 weeks ago
Caloocan City, National Capital Region, Philippines NTT DATA, Inc. Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertAs a Customer Care Specialist (Tier 1), you will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within...
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Dental Care Specialist
4 days ago
Quezon City, National Capital Region, Philippines beBeeDentistry Full time ₱600,000 - ₱1,000,000Dental Care SpecialistThe role of a Dental Care Specialist is to conduct dental examinations and procedures for students and university personnel.Key Responsibilities:Perform routine dental examinations and treatmentsRefer students and personnel to specialists when necessaryIssue dental certificates as requiredAdminister first aid in the event of dental...
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Nurse Care Specialist
2 days ago
Makati City, National Capital Region, Philippines beBeeHealthcare Full time ₱250,000 - ₱500,000Job DescriptionThe position of a skilled nurse is open for those who are passionate about delivering high-quality patient care. The ideal candidate will be responsible for assessing, planning, implementing, and evaluating patient care in accordance with clinical protocols and safety standards.Key Qualifications and SkillsA graduate degree in nursing (BSN)A...
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Customer care officer
3 days ago
Makati City, National Capital Region, Philippines AIA Hong Kong Full timeOverviewMediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MediCard has taken the lead in providing...
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Care Coordination Specialist
2 days ago
Mandaluyong City, National Capital Region, Philippines beBeeScheduling Full time ₱900,000 - ₱1,200,000Home Care SpecialistOur ideal candidate will possess exceptional organizational and time management skills, with the ability to effectively prioritize tasks in a fast-paced environment.Key Responsibilities:Rostering Management:• Develop and maintain an efficient rostering system for support worker allocation.• Manage client visit schedules and...
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Surgical Care Specialist
3 hours ago
Makati City, National Capital Region, Philippines beBeeOperating Full time ₱800,000 - ₱1,200,000Job SummaryWe are seeking an Operating Nurse to join our team. As a key member of our healthcare staff, the Operating Nurse will be responsible for providing high-quality patient care in an operating room setting.Key Responsibilities:Keeping patients and their families informed about surgical proceduresAdministering medication and using medical equipment...