customer care specialist
3 weeks ago
Talkdesk is expanding our coverage model for our commercial customers to provide more efficient and effective service. The Commercial Support Team provides comprehensive support to commercial accounts, combining the functions of Customer Success Management (CSM) and Technical Support. This team focuses on ensuring customer satisfaction, resolving technical issues, and driving product adoption. The hybrid model allows for efficient handling of both proactive and reactive support needs. The team will work under Pooled model vs named account, which will help with overall capacity planning and coverage.
As a Commercial Support Specialist, you will play a pivotal role in this model, combining technical support expertise with proactive customer success management. You will be responsible for resolving customer inquiries, providing technical assistance, and guiding customers towards achieving their business goals. This role requires a blend of technical proficiency, strong communication skills, and a customer-centric mindset.
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Customer Care and Experience Specialist
3 weeks ago
Makati City, National Capital Region, Philippines Comercial Navero y Elvira Pol. Ind. Postuero - Nave 7-8 Full timeOverviewCustomer Care and Experience Specialist - Hybrid Local Account. We are seeking Customer Care and Experience Specialists to handle client inquiries, service concerns, and support-related issues. The role requires strong communication skills, a customer-first mindset, and the ability to multitask. Must be a college graduate with at least 1 year of...
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Bahasa Customer Care Specialist
2 weeks ago
Caloocan City, National Capital Region, Philippines beBeeCustomer Full time ₱1,500,000 - ₱3,000,000Bahasa Customer Care SpecialistJoin us as a skilled Bahasa Customer Care Specialist and be part of a team that delivers exceptional customer experiences.We are seeking an experienced professional to join our team in resolving customer complaints via digital channels. The ideal candidate will have strong communication skills, both written and verbal, and the...
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Online Patient Care Specialist
27 minutes ago
Makati City, National Capital Region, Philippines One Nadela Medical Group Full time ₱250,000 - ₱350,000 per yearOnline Patient Care SpecialistJob Overview:We are seeking a dedicated Online Patient Care Specialist to handle patient inquiries, manage online bookings, and provide administrative support with initiative and professionalism. The role is vital in ensuring a smooth and efficient clinic experience for our patients while upholding excellent customer service...
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Customer Care Officer
2 days ago
Makati City, National Capital Region, Philippines Cartrack Full time ₱600,000 - ₱1,200,000 per yearWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking forCustomer Care Officer (Local Account)to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...
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Customer Care Senior Representative
2 weeks ago
Quezon City, National Capital Region, Philippines NTT DATA, Inc. Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertSelect how often (in days) to receive an alert:As a Customer Care Specialist (Tier 1), you will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate...
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Customer Care Representative
4 days ago
Makati City, National Capital Region, Philippines Ria Money Transfer Inc. Full time ₱312,000 - ₱348,000 per yearRia Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000...
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Behavioral Health Care Specialist
2 weeks ago
Makati City, National Capital Region, Philippines beBeeBehavioralHealth Full time $60,000 - $75,000Job DescriptionWe are seeking a skilled Behavioral Health Care Specialist to join our team. The ideal candidate will have a strong background in behavioral health, with excellent communication and interpersonal skills.The Behavioral Health Care Specialist will be responsible for providing initial triage and assessment of members' behavioral health needs, as...
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Makati City, National Capital Region, Philippines beBeeOncology Full time ₱70,000 - ₱140,000Job TitleNurse - Oncology and Intensive Care Specialist Job OpportunityJob DescriptionWe are seeking a highly skilled and experienced Nurse to join our team as an Oncology and Intensive Care Specialist. In this role, you will be responsible for performing precertification, prior approvals, concurrent and retrospective reviews, and coordination of discharge...
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BPO Customer Care Associate
2 days ago
Quezon City, National Capital Region, Philippines NTT DATA Full time ₱250,000 - ₱450,000 per yearOverview: You will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment. Successful incumbents will have a keen interest in solving customer issues and/or...
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BPO Customer Care Senior Representative
2 weeks ago
Quezon City, National Capital Region, Philippines NTT DATA, Inc. Full timeOverviewAs a Customer Care Specialist (Tier 1), you will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment. Successful incumbents will have a keen...
