Mass Hiring Customer Service Representative In Davao City

4 days ago

Davao City, Davao, Philippines Metacom Careers Full time
Overview

We're looking for a Customer Service Representative who is passionate about helping people and providing an exceptional customer experience. As the first point of contact for our customers, you'll play a key role in ensuring questions are answered, problems are resolved, and customers feel valued and supported.

Responsibilities
  • Respond to customer inquiries via phone, email, live chat, or social media in a professional and timely manner
  • Provide accurate information about products, services, and policies
  • Resolve customer issues, complaints, and concerns with empathy and efficiency
  • Document interactions and follow up on outstanding cases
  • Collaborate with other departments to ensure customer satisfaction
  • Maintain a high level of product knowledge to provide effective solutions.
Benefits
  • Competitive pay and benefits
  • Paid training and ongoing development
  • Flexible scheduling options
  • Opportunities for career growth
  • Supportive and inclusive team culture

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