IT EBA Business System Analyst

11 hours ago


Cebu City, Central Visayas, Philippines Lexmark Full time
Overview

IT EBA Business System Analyst (Services) at Lexmark. Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. This role supports connecting data, devices, and people to enable smarter, faster business solutions on a global stage, with a robust benefits package designed to support growth and well-being.

Join to apply for the IT EBA Business System Analyst (Services) role at Lexmark.

Job Summary

Responsible for analysis and evaluation of user business problems and development of system recommendations to meet requirements. Assignments typically include problem definition, evaluation of requirements, and implementation of systems to meet business and user requirements. Drive system and application enhancements for business improvements. Delivery of projects and continuous improvement initiatives.

Responsibilities
  • Understand business requirements.
  • Obtain understanding of business system functionalities to support business requirements and continuous improvement initiatives.
  • Propose and review solution design with business for sign-off.
  • Perform knowledge transfer to IT AMS.
  • Provide training to business key-users/super-users.
  • Configuration of system solution.
  • Create functional specifications.
  • Development and execution of test plans for unit, functional and regression testing.
  • Level 3 production support of critical incidents, when required.
  • Knowledge and proficiency in MS Dynamics 365, Partner and Customer Portal, MPS.
  • Appropriate level of Global Services processes and business knowledge to effectively understand and support processes.
  • Ability to communicate technical information to non-technical audience.
  • Good analytical (root cause analysis) and problem-solving skills.
  • Personal credibility and ability to work in a cross-functional team with diverse backgrounds.
  • Ability to effectively multi-task and prioritize items to complete tasks efficiently and within timelines.
  • Effective training and work session facilitation capabilities.
  • Effective English language skills, verbal and written communications.
  • Uses appropriate confidentiality and disseminates information appropriately.
Qualifications
  • Must be a college graduate, preferably IT, Business Administration or related areas.
  • Should have at least 3 years' experience in systems support role.
How to Apply

Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now

Global Privacy Notice

Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice.


#J-18808-Ljbffr
  • Systems Analyst

    2 weeks ago


    Cebu City, Central Visayas, Philippines JK Network Services Full time

    HIRING: Systems Analyst (Cebu) | Php 80,000 grossPosition: Systems AnalystCompany Industry: Information Technology / Software DevelopmentWork Location: Cebu IT Park (Onsite)Work Schedule: Monday to Friday, 9:00 AM – 6:00 PMSalary: Up to PHP 80,000 (Negotiable depending on qualifications)Work Set Up: OnsiteJOB REQUIREMENTS:Bachelor's Degree in Computer...

  • B2C Systems Analyst

    20 hours ago


    Cebu City, Central Visayas, Philippines beBeeAnalytical Full time ₱250,000 - ₱450,000

    Job TitleB2C Systems AnalystOverviewWe are seeking a highly skilled B2C Systems Analyst to join our team. As a B2C Systems Analyst, you will play a critical role in ensuring the accuracy and efficiency of our Bill-To-Cash processes by performing systems testing and quality control activities.ResponsibilitiesPerform system integration testing based on...

  • Business Analyst

    2 days ago


    Cebu City, Central Visayas, Philippines Qualfon Full time

    OverviewJob Title: Business AnalystLocation: Cebu (100% onsite)Job Type: Full-timeJob Summary: The Business Analyst to support business process analysis and improvement through data-driven insights. This role involves working closely with process owners, stakeholders, and delivery teams to identify optimization opportunities and ensure business needs are...


  • Cebu City, Central Visayas, Philippines CallTek Full time

    OverviewWe are looking for a meticulous and analytical Business and Research Analyst to join our team. The ideal candidate will have strong research skills and business acumen to help guide data-driven decision-making. This role involves collecting, analyzing, and interpreting data to inform business strategy, support operational improvements, and identify...


  • Cebu City, Central Visayas, Philippines Staff4Me Full time

    Position Overview:We are looking for a meticulous and analytical Business and Research Analyst to join our team. The ideal candidate will have strong research skills and business acumen to help guide data-driven decision-making. This role involves collecting, analyzing, and interpreting data to inform business strategy, support operational improvements, and...

  • Systems Analyst

    2 weeks ago


    Lapu-Lapu City, Central Visayas, Philippines Archangel Technologies, Inc. Full time

    A Software Analyst's role is to study, review, and analyze user/client needs to create system solutions that support overall business strategies. Document system requirements, define scopes and objectives, and assist in developing system specifications. Ensures the quality of system development and implementation.Work Schedule - Monday to Friday, 8 AM to 5...


  • Cebu City, Central Visayas, Philippines VISEO ASIA Full time

    Systems Support Analyst, Business ApplicationsProvide support to FBAP and all operating companies in the Asia Pacific region. Applications include Salesforce.com (SFDC) Sales Cloud and in-house developed systems. Participate in implementation and enhancement projects, liaising with users on system requirements, solution design, and documentation. Focus areas...


  • Cebu City, Central Visayas, Philippines VISEO ASIA Full time

    Systems Support Analyst, Business ApplicationsProvide support to FBAP and all operating companies in the Asia Pacific region. Applications include (SFDC) Sales Cloud and in-house developed systems. Participate in implementation and enhancement projects, liaising with users on system requirements, solution design, and documentation. Focus areas include Sales...

  • Business Data Analyst

    2 weeks ago


    Cebu City, Central Visayas, Philippines IntouchCX Full time

    About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Business Analyst IV

    2 days ago


    Cebu City, Central Visayas, Philippines RealPage, Inc. Full time

    OverviewRealPage is looking for a Senior Business Transformation Analyst with a Consulting mindset to collaborate with internal stakeholders to analyze business processes, identify areas for improvement, and implement strategic changes. Responsibilities include conducting assessments, developing recommendations, and facilitating organizational change. Strong...