Analyst, Fleet Development and Administration

4 days ago

Makati City, National Capital Region, Philippines Royal Caribbean Group Full time
Analyst, Fleet Development and Administration

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Responsibilities:

  1. Working together with the Workforce Planning team, Global Crew Readiness team, and the Manager Fleet Development and Administration, maintain and update staffing schedules for shipboard IT crew, ensuring timely coverage across all ships.
  2. Crew movement validation: Alignment with approved port turnaround days, black-out periods, and operational priorities.
  3. Coordinate mass schedule updates for fleet changes, new builds, and special projects, working closely with project managers and other stakeholders.
  4. Monitor staffing gaps, escalating to the Manager to address hiring or promotion needs proactively.

Data Analysis and Reporting:

  1. Gather and analyze staffing, scheduling, and onboarding data to identify trends, track progress, and provide actionable insights for process improvements.
  2. Audit schedules and system data (e.g., JD Edwards Enterprise One) to ensure alignment, submitting corrections as needed to maintain accuracy.
  3. Create reports, dashboards, and data summaries to support decision-making in staffing, training, and promotions.

Administrative Support:

  1. Working together with the Global Talent Attraction team and Manager, coordinate candidate assessments, including scheduling technical evaluations and interviews, and ensure candidates remain informed throughout the recruitment process.
  2. Act as the primary contact for setting up training accounts and ensuring all new hires have the necessary IT Operational documentation and resources before their assignments.
  3. Track onboarding progress and provide regular updates to the Manager and other stakeholders, ensuring smooth integration of new hires into the fleet.
  4. Maintain organized records of training, certifications, and documentation for all crew members, ensuring compliance with company standards.

Training and Development Support:

  1. Assist the Manager in implementing and tracking training programs for onboard IT teams, ensuring accurate reporting of course completion and compliance.
  2. Support the execution of coaching and development initiatives, including gathering and analyzing feedback to refine progression and training tools.
  3. Monitor and report on the professional development of onboard IT crew, including tracking performance and progression milestones.

QUALIFICATIONS:

  1. Bachelor's degree in business administration, Data Analytics, Information Technology, or a related field.
  2. Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
  3. Experience in data collection, analysis, and reporting, with advanced proficiency in Excel, Power BI, and other reporting tools.
  4. Excellent communication skills, both written and verbal, with the ability to collaborate across diverse teams.
  5. Attention to detail and a commitment to data accuracy and integrity.
  6. Familiarity with HR systems, onboarding processes, or scheduling software is an asset.
  7. Discretion and professionalism in handling sensitive employee data.

NICE TO HAVE:

  1. Experience in a similar role within the maritime, hospitality, or travel industries.
  2. Knowledge of shipboard operations or prior experience in a cruise line environment.
  3. Exposure to project management or process improvement methodologies.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Analyst

Industries: Travel Arrangements

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