Customer & Merchant Experience Lead

RequirementsTo be considered for this role, you will need to have:7+ years' experience in marketing automation.Advanced Salesforce Marketing Cloud expertise (HTML, CSS or Javascript).Experience using a Customer Data Platform (CDP) e.g. Segment.Fluent in SQL and amp-script coding language.You will also need to have a commercially-minded and results-driven...

About UsAt PayJoy, we're committed to revolutionizing financial services for under-served customers in emerging markets. Our innovative approach uses smartphones as digital collateral, offering unparalleled accessibility and affordability. With a proven track record of delivering billions of dollars in credit to 12 million customers, we're poised for...

Role SummaryAs a Customer Support Analyst - Merchant Services at RCBC Bankard Services Corporation, you will play a crucial role in ensuring the smooth operation of our merchant services department. You will be responsible for analyzing and resolving merchant-related issues in a timely and efficient manner.Key Responsibilities:Tracks CRM to ensure resolver...

Are you a driven and results-focused professional looking for a new challenge? Do you have a passion for building strong relationships and delivering exceptional customer experiences?About the Role:You will be responsible for managing relationships with merchants and ensuring their satisfaction with our services.You will monitor terminal assets and...

About the Job:The Merchant Operations Supervisor will be tasked with taking care of the admin/merchant/clerk (partners) onboarding process, identifying potential risks in current processes, and providing insights to stakeholders. The perfect candidate should be comfortable mentoring and guiding a team, comfortable with people across the organization, and...

Comworks Inc - This is a leading information communications technology company that provides products and solutions for corporate, home, SME, and consumer markets through its divisions and extensive distribution network. With a nationwide scope and constant drive, we continuously bring new solutions to our markets through the most innovative means.The...

About PayJoy PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the...

About PayJoyPayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the...

About PayJoyPayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the...

Our Team is Looking forA talented and driven individual to join our team as a Merchant Support Expert. In this role, you will be responsible for analyzing and resolving merchant inquiries, handling customer queries, and investigating billing and funding requests.ResponsibilitiesAnalyze and resolve merchant enquiries like simple payment enquiries for...

As a Merchant Growth Specialist at StoreHub, you will be responsible for identifying opportunities to drive the growth of our customers' businesses.About the Role:Analyze data to identify trends and areas for improvementDevelop and execute customized plans to drive merchant growth and retentionCollaborate with merchants to identify areas for improvement and...

Job PurposeResponsible for tracking the CRM to ensure that resolvers are addressing issues raised before the cut-off set by the support group.Responsible for pre-screening affiliation documents, ensuring that all details in the Merchant application sheet match the attached required documents, such as BIR registration, prior to submission to MBD's Department...

About PayJoyWe are a mission-first financial service provider dedicated to helping underserved customers in emerging markets achieve financial stability and success. Our patented technology turns smartphones into digital collateral, allowing us to offer low-cost credit options and qualify the most customers in the industry.We have made significant strides,...

Job DescriptionWe are looking for a dedicated and organized individual to fill the position of Merchant Business Database Administrator at RCBC Bankard Services Corporation. The successful candidate will be responsible for maintaining the accuracy and integrity of our merchant database.Main Responsibilities:Responsible for pre-screening affiliation documents...

Strategic Partnerships Manager Job Description\We're seeking an experienced Strategic Partnerships Manager to join our Regional Managed Enterprise team. In this role, you'll spearhead commercial partnerships with large regional merchant partners, drive business growth, and develop vital relationships to achieve joint business plan goals.\Your Key...

About the RoleThe ideal candidate will have a proven track record of sales, relationship management, and/or customer support experience, with a strong focus on driving transaction growth and client satisfaction.Key Responsibilities:Identify opportunities to expand product categories and activate new merchant partnerships.Develop and implement effective...

Homebased Category Merchant Coordinator page is loadedHomebased Category Merchant CoordinatorApply locations Remote, Philippines time type Full time posted on Posted 13 Days Ago job requisition id JR102732It's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.The...

Are you driven, results-oriented and a team player? With 17,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed. At StoreHub, we believe that technology is essential for businesses to survive and thrive in today's...

Press Tab to Move to Skip to Content LinkCBS - RELATIONSHIP ASSOCIATE, MERCHANT ACQUIRING REGION IIBe #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the...

Are you driven, results-oriented and a team player?With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed.At StoreHub, we believe that technology is essential for businesses to survive and thrive in today's...